... communication skills to collaborate internally and externally with members, providers, team members, and manager ... , claim or eligibility related issue Prepare information for member case status summaries, success ...

... implementation plans with identified tasks, timelines and assigned parties. Executes and measures success ... experience with data analytics, customer experience, workforce management, quality metrics for operations and ...

... . Negotiates agreements with Complex providers who are strategic to the success of the Plan, including but not ... ongoing after contract. • In conjunction with Director/Manager, Provider Contracts, negotiates ...