West Creek 5 (12075), United States of America, Richmond, Virginia

Retail AML Manager (Hybrid)

As a Manager in Capital One’s Retail AML Programs and Strategy Team, you will apply your AML and business process experience and analytical skills to our highest profile AML processes, including the Know Your Customer (KYC) process and Customer Identification Program (CIP). Working independently, and as a part of a team, you will develop and implement solutions to ensure Capital One’s continued stability and success. Managers on the Retail AML Programs and Strategy Team are highly motivated AML and process management professionals with excellent process management, project management and communication skills. In an open, collaborative environment, where new ideas and solutions are both welcomed and rewarded, you will partner with senior leaders and their teams to drive organizational change in order to better manage the Company’s key risks. You must be a champion for continuous improvement, be adaptive and inclusive, have a passion for process and risk management, and be comfortable operating in an agile environment to be successful in this role.

Responsibilities:

AML:

• Engage with the AML team to identify and manage risks associated with Capital One’s AML program (including the KYC processes)

• Serve as a primary AML subject matter expert for Retail Bank and act as Retail’s voice for larger AML efforts, including:

• OCC AML Exam and AML Audit responses

• Annual Money Laundering Risk Assessment

• AML ‘Change Management’ including implementing new or improving existing AML-related business processes and data usages

• Report out in AML forums the status of Retail Bank’s AML related efforts, and when requested, provide updates to the Risk Oversight Committee and regulatory bodies

• Work with 2nd line functions and key Retail partners, participate and coordinate efforts across Retail to stay in compliance with AML and AML related policies

General:

• Use analytical skills to conduct Risk Assessments, Process Improvement, Process Design and Process Excellence

• Create and participate in a team culture that is adaptive, inclusive and customer centric

Location: This role is hybrid, where you will be expected to spend about half of your working time in office and half working virtually.

Basic Qualifications:

• High School Diploma, GED or equivalent certification

• At least 5 years of experience in Risk Management, Operations Management or AML

• At least 3 years of experience in Project or Process Management

• At least 3 years of experience in Operations Management

Preferred Qualifications:

• Bachelors Degree or Military Experience

• 5+ years of experience as a Project or Process Manager within the financial services industry

• 3+ years of experience in fraud prevention, AML or related field

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).