Date Posted:

2024-10-23

Country:

United States of America

Location:

OT315: NPR - RICHMOND, VA 1642 Ownby Lane, RICHMOND, VA, 23220 USA

Manager, Repair Field Operations

The Virginia Office of Otis Elevator Company is searching for a highly motivated Repair Field Operations Supervisor to oversee the repair of equipment as well as employee selection, training and safety for all assigned projects for our Richmond, Roanoke, and Norfolk/VA Beach Markets.

If you thrive in a fast-paced environment and are looking for an opportunity to develop your field operations career, then we have a great opportunity for you.  We are seeking a motivated, top performing field operations professional to deliver high quality products/services that meet customer needs.

Job Responsibilities:

• Must have the ability to lead and direct the field operations for a large volume of non-contract repair

• Open order sales support, route control, scheduling and quality assurance

• Maintaining customer quality assurance; emphasis on safety, improving efficiencies, managing the expenditure of labor, materials and performance to estimate

• Ability to coordinate daily activities with the branch’s’ project manager and work well with general contractors, owner’s agency and developers

• Providing technical support

• Authorizing change orders

• Drive safety in the workplace

Education / Certifications

• High school diploma or equivalent required; bachelor’s degree preferred

Basic Qualifications

• Ability to work in a highly team-oriented and dynamic environment

• Candidate must demonstrate strong written and verbal communication skills to effectively develop expectations and relationships with internal and external customers

• Need to be self-motivated and able to manage many simultaneous projects and responsibilities

• Successful candidate should be very comfortable in a technical environment utilizing Microsoft based computer software

• Strong leadership skills and goal-orientated with strong time management and organizational skills

Preferred Qualifications

• Elevator industry experience or experience leading field level associates/technicians in a similar industry preferred

• Knowledge of elevators, elevator service contracting, and elevator service estimating desired

Apply today to join us and build what’s next!

If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.

You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers! We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.

When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge. 

We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.

Today, our focus more than ever is on people. As a global, people-powered company, we put people – passengers, customers, and colleagues – at the center of everything we do. We are guided by our values that we call our Three Absolutes – prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click here (https://www.otis.com/en/us/our-company/esg) .

Become a part of the Otis team and help us #Buildwhatsnext!

Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com .

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Click on this link (https://www.otis.com/corporate/privacy-policy/Job-Applicant/) to read the Policy and Terms

We go to great lengths to hire and develop the best people, and offer a supportive environment where employees are motivated and empowered to perform at their full potential. Today, we continue pushing the boundaries of what's possible to thrive in a taller, faster, smarter world.