West Creek 3 (12073), United States of America, Richmond, Virginia

Manager, Project Management

As a Manager level Project Manager in Capital One’s Compliance and Ethics PMO, you will be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate Compliance, AML and Ethics risk – for our customers, our communities and our associates.

Day-to-day, as a Project Manager you’ll serve as the leader of results, communications and oversight for business-critical projects having moderate to high complexity. From problem solving across departments and levels to facilitating meetings and developing project plans, you’ll have a wide range of duties to keep progress moving forward. The ideal candidate can deliver in a challenging and fast-paced environment, as well as manage effectively through competing priorities within the larger organization. Additionally, the candidate needs to be skilled in managing stakeholder and customer expectations, while concurrently maintaining project momentum. The role requires a well-rounded individual who is comfortable adjusting their approach to meet unique needs across multiple projects within a complex organization. This role is ideal for someone with strong leadership skills, who has a desire to make a positive impact and do great things. The preferred candidate will have experience working in Compliance and/or Risk Management organizations within a major financial company with a solid understanding of regulatory requirement management and applicability, controls, and 1st and 2nd line responsibilities.

Responsibilities of a Project Manager consist of:

• Autonomously leading large scale projects having moderate to high levels of complexity by providing strategic direction to project teams, peers, and stakeholders to drive results.

• Planning, designing, managing and executing project plans to ensure delivery. This activity includes management of scope definition, requirement expectations, planning, communications and implementation

• Designing, developing, and managing project plans in a complex dynamic environment, revising needs to meet changing requirements as needed

• Ensuring projects are being documented appropriately to mitigate risk and to be delivered on time.

• Leveraging problem solving and influencing skills to ensure project results deliver on intent

• Partnering cross-functionally with project customers to provide strategic and tactical thought partnership to effectively drive project delivery

• Building relationships and collaborating with key stakeholders to ensure delivery of commitments

The selected candidate will:

• Exhibit a demonstrate a track record of project management, bringing the ability to quickly put structure in place to manage tasks and related expectations

• Exhibit outstanding influencing skills to effectively drive project / program efforts - Demonstrate a proven track record of excellent project management, bringing the ability to quickly put structure in place to manage work in a dynamic complex environment.

• Display a passion for coaching and developing delivery teams through leadership

• Have excellent communication and partnership skills which are essential for interacting and communicating with key stakeholders at all levels across the company to manage, inform and influence outcomes

• Have demonstrated experience in various project management / problem solving methodology (waterfall, agile, design thinking, etc.)

• Demonstrate the ability to manage multiple projects simultaneously

Basic Qualifications:

• Bachelor’s Degree or military experience

• At least 5 years project management experience within financial services

• At least 3 years of compliance, anti-money laundering or risk management experience

Preferred Qualifications:

• Master’s Degree

• 6+ years of project management experience

• Lean, Agile, Six Sigma or PMP Project Management certification

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.

This role is expected to accept applications for a minimum of 5 business days.

No agencies please. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth or related medical conditions), race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender identity, gender reassignment, citizenship, immigration status, protected veteran status, or any other basis prohibited under applicable federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).