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Bon Secours Mercy Health Document Management Specialist in Richmond, Virginia

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

About Us

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

PRIMARY FUNCTION/GENERAL PURPOSE OF POSITION

Provides data abstraction and/or scanning of external documents in accordance with Enterprise EPIC and BSMG policy to ensure ease of retrieval of such information by providers and staff across BSHSI. Data entry skills necessary in addition to documentation review.

ESSENTIAL JOB FUNCTIONS:

  • Retrieves records from patient care areas as needed to facilitate an efficient and effective workflow.

  • Performs chart abstraction by extraction and data entry of key data elements from a variety of clinical sources (paper or other medium) into the Epic electronic health record.

  • Enters Health Maintenance information into discrete fields to ensure MU/MSSP data is available and to enable reporting on key measures.

  • Works with providers to ensure data is transferred from the paper and/or electronic source to their satisfaction.

  • Proofs completed abstracts daily to ensure the integrity of the data entered.

  • Preps and scans documents from external sources.

  • Scans documents into the electronic health record utilizing the Enterprise EPIC and BSMG protocols.

  • Indexes documents with proper Level, Document type and Description to ensure ease of retrieval by providers/staff across BSHSI.

  • Maintains a productivity level as specified in predefined performance standards and established accuracy rate.

  • Interacts and contacts other clinical resources as needed to clarify medical record documentation as needed.

  • Monitor and problem solves as necessary on issues such as invalid patient information to ensure a complete and accurate abstract.

REQUIRED QUALIFICATIONS:

  • High School Diploma/GED

  • Experience within a physician practice setting.

  • Prior experience with an electronic archival system highly desired

  • Working knowledge of medical record format and content of patient records.

  • Knowledge of medical record scanning and review.

  • Ability to review records, read physician documentation and verify patient identification.

  • Good interpersonal skills and ability to communicate with practice managers and other medical group staff/leadership.

  • Work requires a high level of accuracy with the ability to concentrate on detailed information for extended periods of time.

PREFERRED QUALIFICATIONS:

  • Licensure as an LPN or MA preferred

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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