Associate Multifamily Researcher

Job Description

Company Intro

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 35 years, giving us the perspective to create truly unique and valuable offerings to our customers. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry, for our customers, and even our competitors. We continue that effort today and are always working to improve and drive innovation. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

Apartments.com is the nation’s #1 rental marketplace for owners, property managers and consumers. Apartments.com is the network that millions of renters every year rely on to find their new place, and is continuing to grow our industry-leading sales force. We provide apartment Property Managers and Owners with a platform to market their property listings and the industry’s most comprehensive virtual tools to attract the most and highest-quality renters. The Apartments.com Network includes Apartments.com, ForRent.com, ApartmentFinder.com, ApartmentHomeLiving.com, and eight other leading rental sites. Our suite of services includes digital advertising, social and reputation management, and market analytic solutions which delivers innovative tools for our customers.

Learn more about Apartments.com (https://www.apartments.com/grow/about-us) .

OVERVIEW

CoStar delivers real-time, verified commercial real estate data that helps clients confidently spot great opportunities and make smart choices ahead of competitors. By combining the power of CoStar’s independent research organization – the industry’s largest – with global data delivery, software, and application solutions, clients can act on opportunities with confidence.

The Multifamily Research team is the heart of CoStar, capturing market-critical information that enables our commercial real estate clients to make informed, high impact business decisions daily. CoStar Group is seeking an Associate Multifamily Researcher to join our growing research organization.

As a CoStar Associate Multifamily Researcher, you will build relationships with key decision makers representing and managing various multifamily properties across the country. Through these interactions, you will be updating their property details, ensuring they are getting the most visibility on our platform. In addition, you will capture market-critical information that enables our clients to make informed high impact business decisions in the multifamily sector. CoStar Group’s research contributes to an important segment of our economy, helping businesses attract future renters, plan future construction, and stay ahead in the market.

RESPONSIBILITIES

• Primary responsibility is to contact owners and managers of multifamily properties to ensure occupancy and effective rents are up to date, accurate, and complete

• Build and maintain mutually beneficial relationships by conducting daily interviews with multifamily real estate professionals to obtain real-time property data including the number of units, model mix, rental rates, concessions, images, contacts, overall building details, and other data as required

• Ensure data quality and identify opportunities for data enhancement

• Capture and enter data accurately while understanding how the information contributes to providing marketplace transparency

• Promote the advantages of utilizing our suite of products to make informed business decisions and maximize marketing exposure

• Find and maintain accurate data for all multifamily properties throughout the complete construction lifecycle

• Review market publications and social media to stay abreast of current commercial real estate activity, capturing breaking news as identified

• Function as a CoStar product ambassador by demonstrating product knowledge of CoStar and Apartments.com

• Partner with CoStar sales organization to effectively on-board clients and provide additional product training as needed to solve their business needs

• Provide world-class customer service to all clients with a heavy emphasis on personal attention

• Research and compile a complete profile of commercial real estate owners, to include key contacts and portfolio of properties owned, developed, and managed.

BASIC QUALIFICATIONS & EXPERIENCE

• Bachelor’s degree from an accredited, not-for-profit University or College

• Track record of commitment to prior employers

• Microsoft Excel 365

• Flexibility to work shifts aligned with ET, CT, or PT time zones

PREFERRED QUALIFICATIONS

• Natural curiosity, persistence, and ability to conduct thorough investigative research

• Proven success performing to metrics or key performance indicators (KPI)

• Experience communicating with external clients by phone with an ability to resolve customer inquiries in a timely manner with a high degree of customer service

• Proven ability to collaborate and communicate effectively with internal business partners

• Possess strong time management skills and experience managing multiple tasks in a fast-paced environment

• Experience working independently and as part of a team

• Demonstrate knowledge of and/or experience within the commercial real estate industry

• Ability to adjust and adapt to changing priorities at a high growth company

• 8+ months experience in a customer service environment

• Ability to develop and grow client relationships by conducting effective interviews with commercial real estate professionals, resulting in database updates

• Customer-focused approach to tasks, including a drive towards building effective client partnerships

• Experience and demonstrated proficiency with Excel that includes the ability to manipulate data, filter and develop basic formulas. All qualified candidates will be given an assessment to determine their knowledge of Microsoft 365.

• Evidence of strong academic performance in college

WHATS IN IT FOR YOU

Working at CoStar Group means you'll enjoy a culture of collaboration and innovation that attracts the best and brightest across a broad range of disciplines. In addition to generous compensation and performance-based incentives, you'll be supported in both your professional and academic growth with internal training, tuition reimbursement, and an inter-office exchange program.

Our benefits package includes (but is not limited to):

• Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug

• Life, legal, and supplementary insurance

• Commuter and parking benefits

• 401(K) retirement plan with matching contributions

• Employee stock purchase plan

• Paid time off

• Tuition reimbursement

• On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

• Complimentary gourmet coffee, tea, hot chocolate, prepared foods, fresh fruit, and other healthy snacks

Be part of a team of professionals enjoying the opportunity to learn, do, and grow in a rewarding atmosphere. But don't just take our word for it -- see why our team chose to work at and stay at CoStar Group: https://www.youtube.com/watch?v=CVbJRnJ2sX0

We welcome all qualified candidates who are currently eligible to work full-time in the United States to apply. However, please note that CoStar is not able to provide visa sponsorship for this position.

CoStar Group is an Equal Employment Opportunity Employer; we maintain a drug-free workplace and perform pre-employment substance abuse testing

CoStar Group (NASDAQ: CSGP) is a leading global provider of commercial and residential real estate information, analytics, and online marketplaces. Included in the S&P 500 Index and the NASDAQ 100, CoStar Group is on a mission to digitize the world’s real estate, empowering all people to discover properties, insights and connections that improve their businesses and lives.

We have been living and breathing the world of real estate information and online marketplaces for over 37 years, giving us the perspective to create truly unique and valuable products and services. We’ve continually refined, transformed and perfected our approach to our business, creating a language that has become standard in our industry and for our customers. This is how we deliver for our customers, our employees, and investors. By equipping the brightest minds with the best resources available, we provide an invaluable edge in real estate.

CoStar is committed to creating a diverse environment and is proud to be an equal opportunity workplace and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. CoStar is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access www.costargroup.com/careers as a result of your disability. You can request reasonable accommodations by calling 1-855-840-1715 or by sending an email to recruiting@costargroup.com .