Description We are offering a long-term contract employment opportunity for an Administrative Assistant in Richmond, Virginia, to join our team in the Local Government industry. The successful candidate will be instrumental in providing key administrative support, handling confidential information, and interacting with a diverse group of clients.

Responsibilities:

• Manage and schedule client appointments, specifically for EBT and Snap Benefits

• Answer incoming telephone calls and provide exceptional customer service

• Assist with scanning and uploading mail and other documents

• Handle confidential information with discretion and professionalism

• Utilize Microsoft Excel, Word, and Outlook for various administrative tasks

• Manage and review documents ensuring accuracy and completeness

• Implement document control procedures and maintain document management systems

• Utilize the telephone answering system effectively to manage inbound calls

• Provide support in case management activities

• Foster a positive and effective relationship with a diverse group of clientele. Requirements • Proven experience in an administrative or office assistant role within a local government setting

• Proficiency in customer service, demonstrating excellent interpersonal and communication skills

• Experience in case management, with the ability to handle and prioritize multiple cases effectively

• Knowledge of document control procedures and document management systems

• Ability to schedule appointments and manage calendars efficiently

• Experience with telephone answering systems and handling inbound calls professionally

• Document review and scanning skills, with attention to detail and accuracy

• Ability to maintain confidentiality and handle sensitive information with discretion

• Proficiency in using Microsoft Office Suite and other relevant software applications

• High School diploma or equivalent required; additional qualifications in Office Administration are a plus.

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .