Software Sr Engineer

Job ID

164485

Posted

11-Jul-2024

Service line

Corporate Segment

Role type

Full-time

Areas of Interest

Data & Analytics

Location(s)

Richardson - Texas - United States of America

About the Role:

As a key member of the Marketing automation team, this role will support the development of the salesforce Marketing Cloud platform to enable effective and efficient execution marketing programs through the delivery of data management, configuration, integrations, and development. The Salesforce Marketing Cloud Developer is responsible for understanding business requirements and delivering technical solutions that optimize the Marketing Cloud automation platform to amplify CBRE communications. This position will support the digital and technology teams and all organizational business units while working under the leadership of the Salesforce Engineering Manager. This position will work closely with the Salesforce Sales Cloud product and personnel and create custom queries, email templates, and build comprehensive journeys as a trusted member of a cross-functional team.

What You'll Do:

• Develop marketing initiatives utilizing the Salesforce marketing automation platform, performing activities such as audience selection, triggered send notifications, suppressions, segmentation and more

• Design new or enhance existing processes to support new marketing strategies

• Gather and confirm data specifications when gathering campaign information

• Support data architecture needs, designing and managing database structure, inbound and outbound data integrations, and API ‘s

• Support reporting efforts through data manipulation and integration with PowerBI and Google Cloud Platform

• Develop, enforce, and perform quality control activities and checks

• Performs other related duties and participates in special projects as assigned

• Work with business and technology teams to gather functional and technical requirements

• Analyze requirements and provide leading practices in the design of the solution

• Participate in the creation and execution of test plans, strategies, and communications

• Oversee the management of process documentation

• Participate in client facing meetings and documenting key decisions and action items

• Keep informed of the latest technology trends and innovations especially in the areas of marketing automation, marketing resource management, digital asset management, web content management, mobile, and social media

What You'll Need:

• Bachelor's degree in Computer Science, Information Systems, Computer Engineering, or Marketing with 6+ years of relevant work experience OR demonstrated ability to meet the job requirements

• Prior experience implementing full cycle projects in Salesforce Marketing Cloud

• Minimum 5+ years of experience working in Salesforce Marketing Cloud products, including Email Studio, Mobile Studio, Automation Studio, Content Builder, Journey Builder and Personalization Studio

• Experience with Sales cloud as a CRM, Oracle and SQL based databased preferred

• At least 3 years of experience as an email developer/technical resource on the Salesforce Marketing Cloud platform is strongly preferred

• Must have experience and understanding of relational databases and development competency around MS SQL Server, MySQL

• Must have experience with AMPscript

• Must have experience with HTML, XML, Java, SOAP, and REST-based web services. CSS and jQuery frame works preferred

• Master with SQL and robust understanding of Marketing Cloud's contact data model and ETL

• Familiarity with multi-org connector and Marketing Cloud API

• Proficient in Marketing Cloud Connect, data extensions, and integration with external systems

• Creation and scheduling of automation activities in Automation Studio

• Salesforce Certifications: Marketing Cloud Email Specialist and Marketing Cloud Developer preferred; Marketing Cloud Consultant and Marketing Cloud Administrator certifications are a plus

• Able to demonstrate an understanding of the full range of customer information/data management systems and related processes and protocols

• Must be able to think critically and creatively when developing solutions

• Highly self-motivated contributor with proven track record of obtaining results without significant direct report authority assigning tasks

• Capability to manage multiple priorities and tasks simultaneously; Easily adapts to new or different changing situations, requirements, or priorities

• Interpersonal & relationship building skills: ability to work well as an individual and within a team

• Personal drive to continually grow and enhance skills, knowledge, and scope of responsibilities

• Demonstrates solid verbal/written communication, listening, communication skills with and ability to communicate across all employee and management levels

• Displays a high degree of initiative and effective organization and time management skills

• Strong analytical ability, and ability to work with dataCollaborative, adapts to the diverse interests, styles, and perspective of key players

• Excellent organizational skills and attention to detail

• Detail & Quality oriented, self-directed, with problem solving ability

Why CBRE?

At CBRE, we believe we possess an encouraging environment where integrity, service, and excellence craft our approach to every opportunity. We are guided by the needs of the cities we inhabit, the communities we build and the world we live in.

• FORTUNE 500 #126

• FORTUNE Most Admired Company #1 in real estate for third consecutive year; Ten years in a row on the list!

• Forbes Named one of the best large employers in America and one of the World's Best Employers!

Equal Employment Opportunity: CBRE is an equal opportunity employer that values diversity. We have a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations: CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccomodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada).

NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing. If you have questions about the requirement(s) for this position, please inform your Recruiter.

CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)