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Marriott
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Providence, Rhode Island
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responsibility of this role is to improve customer service by leading support initiatives in the Revenue ...
Established work history of strong customer service
Ability to effectively facilitate complaint
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Marriott
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Providence, Rhode Island
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In the Marriott Customer Engagement Centers, you can begin a journey of possibilities, belong to ... Customer Engagement Center – Miami location: 8400 NW 36 Street Doral, Florida 33166
Start Dates: Mid
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Marriott
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Providence, Rhode Island
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customer loyalty by delivering service excellence throughout each customer experience.
• Services customers to obtain and grow share of the account.
• Executes and supports the company’s customer service
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Marriott
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Providence, Rhode Island
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and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service ... timely fashion for quality service delivery.
• Maintains customer loyalty by delivering service
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Marriott
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Providence, Rhode Island
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timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence ... timely fashion for quality service delivery.
• Maintains customer loyalty by delivering service
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Marriott
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Providence, Rhode Island
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, implementing, and maintaining cost-efficient cloud systems and applications that support core customer facing ... patterns, billing data, and cloud service utilization and will be responsible for developing and
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Marriott
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Providence, Rhode Island
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JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service and MSB ... quality service delivery. Drives customer loyalty by delivering service excellence throughout each
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Marriott
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Providence, Rhode Island
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customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within ... business is turned over properly and in a timely fashion for quality service delivery. Drives customer
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Marriott
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Providence, Rhode Island
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customer inquiries and lead requests for groups (e.g., Full Service and MSB, 10-99 peak room nights) within ... business is turned over properly and in a timely fashion for quality service delivery. Drives customer
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Marriott
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Providence, Rhode Island
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supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Executes and supports the ... national tradeshows and client events.
• Executes exemplary customer service to drive customer
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Marriott
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Providence, Rhode Island
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scale platform-as-a-service products and is highly skilled in solving problems through software ... deep technical knowledge and a customer-focused mindset that also includes:
3+ years in an
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Marriott
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Providence, Rhode Island
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** Management
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service ... for quality service delivery. Drives customer loyalty by delivering service excellence throughout each
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Marriott
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Providence, Rhode Island
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more complex, non-routine service requests with limited to moderate risk. Performs research, analysis ... Service Provider to successful completion, maintaining scope within the time and budget constraints
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Marriott
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Providence, Rhode Island
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delivering service excellence throughout each customer experience. Provides service to our customers in order ... and service expectations; serves the customer by understanding their business, business issues and
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Marriott
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Providence, Rhode Island
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design
Balance feature development speed and reliability with well-defined service-level objectives ... requested
Identifies opportunities to enhance the service delivery processes.
**Delivering
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Marriott
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Providence, Rhode Island
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Responsible for leading Marriott International’s IT Configuration Management and Service Mapping practices ... establishing governance over the CMDB through collaboration with Marriott’s product, service and process owners
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Marriott
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Providence, Rhode Island
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properly and in a timely fashion for quality service delivery. Drives customer loyalty by delivering service excellence throughout each customer experience. Processes business correspondence and creates
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Marriott
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Providence, Rhode Island
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** Management
JOB SUMMARY
Handles customer inquiries and lead requests for groups (e.g., Full Service ... for quality service delivery. Drives customer loyalty by delivering service excellence throughout each
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Marriott
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Providence, Rhode Island
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service excellence throughout each customer experience.
CANDIDATE PROFILE
**Education and ... .
• Executes and supports Marriott’s Customer Service Standards and hotel’s Brand Standards.
• Conducts site
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Marriott
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Providence, Rhode Island
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and customers experience, enabling platform adoption, and enabling customer success while mitigating ... , customer centricity, and a passion for establishing workflows that automate or simplify processes
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Marriott
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Providence, Rhode Island
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excellent customer sales service in order to grow share of the account.
• Manages and develops ... Customer Service Standards and property’s Brand Standards through the sales process.
**California
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Marriott
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Providence, Rhode Island
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high-pressure environment.
Knowledge of business environment, service requirements, and hospitality culture.
Demonstrated ability to assess customer/client needs, creatively approach solutions
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Marriott
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Providence, Rhode Island
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contractors and managed service providers related to Marriott solution delivery
Documents solutions and performs knowledge transfer via designs, build documents, and run guides to external service providers
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Marriott
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Providence, Rhode Island
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enhance the service delivery processes.
Delivering Technology
Own the Finance technology stack ... technology solutions with global technology teams and service providers.
Continuously evaluate and
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Marriott
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Providence, Rhode Island
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Successful Relationships**
• Serves as account’s “local service guarantee” by verifying that outstanding service delivery is maintained at every customer touch point, issues are resolved timely and to the
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Marriott
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Providence, Rhode Island
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to the business stakeholder executives regarding degraded or missed service levels
Assist in
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Marriott
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Providence, Rhode Island
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excellent customer service throughout the sales process.
• Demonstrate an ability to develop and foster ... managers selling for full service and select service/extended stay properties at the 10-99 Group Sales peak
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Marriott
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Providence, Rhode Island
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Sales Manager in order to ensure that customer requests are responded to within the service level
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Marriott
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Providence, Rhode Island
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-level SDKs for Analytics, Networking, Customer Engagement, Application Performance Monitoring ... prioritize and execute tasks in a high-pressure environment
Knowledge of business environment, service
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Marriott
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Providence, Rhode Island
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and Service Cloud and strong understanding of customer asset management.
Experience with ... technology resources and service provider teams.
10+ years of experience in product design, with a
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