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Concentrix
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Providence, Rhode Island
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Key Performance Metrics:
· Target of approximately 40-50 calls per day
· Emphasis on call ... recall and provide information on the repair program.
· Assist customers in booking repair
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Concentrix
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Providence, Rhode Island
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! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on ... customer support using a call flow guide
Ask probing questions
Persuade customers to into
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Concentrix
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Providence, Rhode Island
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! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on ... will:
Provide inbound customer support using a call flow guide in the customer’s preferred
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Concentrix
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Providence, Rhode Island
...
! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on ... customer support using a call flow guide
Ask probing questions
Persuade customers to into
...
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Concentrix
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Providence, Rhode Island
...
! That’s why we offer a range of FREE Learning and Leadership Development programs designed to set you on ... support using a call flow guide
Help customers resolve basic technical issues
Track, document
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Concentrix
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Providence, Rhode Island
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range of FREE Learning and Leadership Development programs designed to set you on your way to the kind ... Service Representative working from home, you will:
Provide inbound customer support using a call
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Concentrix
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Providence, Rhode Island
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programs designed to set you on your way to the kind of career you’ve always envisioned.
**WHAT YOU ... :
Provide inbound customer support using a call flow guide
Help customers resolve basic technical
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Concentrix
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Providence, Rhode Island
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Leadership Development programs designed to set you on your way to the kind of career you’ve always ... on plan options, coverages, and pricing.
Process new and/or amended enrollments.
Ensure our
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Concentrix
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Providence, Rhode Island
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to set you on your way to the kind of career you’ve always envisioned.
**WHAT YOU WILL DO IN THIS ... listen and ask questions to identify customer needs.
Advise on plan options, coverages, and pricing
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Concentrix
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Providence, Rhode Island
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Leadership Development programs designed to set you on your way to the kind of career you’ve always ... work from home and:
Actively listen and ask questions to identify customer needs.
Advise on
...
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Concentrix
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Providence, Rhode Island
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programs designed to set you on your way to the kind of career you’ve always envisioned.
**WHAT YOU WILL ... :
Actively listen and ask questions to identify customer needs.
Advise on plan options, coverages, and
...
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Concentrix
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Providence, Rhode Island
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, Genesys, Amazon, NICE, Five9s, etc.) with an emphasis on customer-facing demo in proof of concept design ... , skilling, VoIP, DID, TFN, DNIS, call recording and screen recording, quality, ACD Email, Web Messaging and
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