Req ID: 30863

Summary

Systems Engineer – Senior

Reston, VA

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

The Senior Systems Engineer shall manage all data center operations, including hardware installations, team scheduling, maintaining operational readiness, asset management, ensuring security protocols, and meeting SLA response times to ensure customer needs.

Responsibilities

• Act as a liaison between a hosting facility and hosting facility customers.

• Implement and manage data center utilization and performance metrics.

• Execute preventative maintenance on data center and communication rooms.

• Create and update diagrams, drawing schematics, and documentation of data center equipment to include serial numbers, asset tags, to location (row, rack, etc.).

• Support enterprise-wide deployment, administration, and support of telecommunications support programs, including Voice and Voicemail Services, Enterprise Video-Teleconferencing, and cellular procurement and contract management.

• Develop system database requirements to perform inventory reviews of existing technology and telecommunications hardware and software and provide recommendations to management regarding communication requirements and allocated budgets.

• Oversee routine tasks required to support system administration requirements to meet telecommunications and voice support requirements.

• Interface with maintenance providers to monitor and implement changes, updates, and upgrades to the telecommunications infrastructure.

• Other duties as assigned.

Qualifications

• Bachelor’s Degree or combination of education and experience.

• 10+ years of related technical experience in supporting and designing data centers.

Knowledge, Skills, and Abilities:

• Extensive technical understanding of the operation and management of an enterprise-hosted services data center.

• Experience and understanding of UPS systems, HVAC systems, and other physical infrastructure associated with temperature control and power systems such as power assessments, inspecting the quality of work performed by Data Center electrical contractors, and other contracted vendor work performed in a data center.

• High degree of initiative and dependability.

• Experience with supporting data center services 24/7/365 and responding to service interruptions at any time. Ability to work with little supervision, and proactively identify and respond to issues before they impact service.

• Experience with administrating and troubleshooting physical environmental control systems such as Access Control and Video Monitoring Systems. Experience with Information Technology Service Management (ITSM) practices including Change Management, Problem Management, and Incident Management. Highly accountable with a significant focus on customer service and high service availability.

• Excellent technical written, diagramming, and oral communication skills with the ability to effectively communicate with information technology professionals as well as management.

• Experience with DCOI and DCOI initiative.

• Experience with data center service design and management.

• Experience with design, implementation, and management of DCIM. Experience with Photovoltaic or other Renewable Energy systems.

• Knowledge of NIST Special Publication 800-53 (NIST.SP.800-53, Security and Privacy Controls for Information Systems and Organizations) Standards with a concentration on Physical Environmental Controls.

How you’ll grow

At Chenega MIOS, our professional development plan focuses on helping our team members at every level of their careers to identify and use their strengths to do their best work every day. From entry-level employees to senior leaders, we believe there’s always room to learn.

We offer opportunities to help sharpen skills in addition to hands-on experience in the global, fast-changing business world. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their careers.

Benefits

At Chenega MIOS, we know that great people make a great organization. We value our team members and offer them a broad range of benefits.

Learn more about what working at Chenega MIOS can mean for you.

Chenega MIOS’s culture

Our positive and supportive culture encourages our team members to do their best work every day. We celebrate individuals by recognizing their uniqueness and offering them the flexibility to make daily choices that can help them be healthy, centered, confident, and aware. We offer well-being programs and continuously look for new ways to maintain a culture where we excel and lead healthy, happy lives.

Corporate citizenship

Chenega MIOS is led by a purpose to make an impact that matters. This purpose defines who we are and extends to relationships with our clients, our team members, and our communities. We believe that business has the power to inspire and transform. We focus on education, giving, skill-based volunteerism, and leadership to help drive positive social impact in our communities.

Learn more about Chenega’s impact on the world.

Chenega MIOS News- https://chenegamios.com/news/

Tips from your Talent Acquisition Team

We want job seekers exploring opportunities at Chenega MIOS to feel prepared and confident. To help you with your research, we suggest you review the following links:

Chenega MIOS web site - www.chenegamios.com

Glassdoor - https://www.glassdoor.com/Overview/Working-at-Chenega-MIOS-EI_IE369514.11,23.htm

LinkedIn - https://www.linkedin.com/company/1472684/

Facebook - https://www.facebook.com/chenegamios/

#Cyberstar, LLC

Chenega Corporation and family of companies is an EOE.

Equal Opportunity Employer/Veterans/Disabled

Native preference under PL 93-638.

We participate in the E-Verify Employment Verification Program