Resp & Qualifications

PURPOSE:

Provide a range of communications support from strategic communications planning to execution, including planning events, developing marketing campaigns for those events, and leading other client communications initiatives, including outreach campaigns to drive acceptance of policies. Draft and edit a variety of communications materials and products, including talking points, leadership communications, marketing copy, newsletter content, and website content. Work independently and contribute to the team in a collaborative, creative environment.

ESSENTIAL FUNCTIONS:

• Assists with the development and management of an employee recognition program to communicate and encourage Associate recognition. Program will include leadership, team-based and peer recognition to help foster teamwork, provide a sense of accomplishment and help Associates feel appreciated and recognized for their contributions. Individual will regularly communicate program criteria and ensure program is implemented to ensure timely recognition.

• Effectively write and edit clear, concise communications materials for various audiences that reflect the business objectives and engage key stakeholders. Understand various communication channels and how best to communicate through each channel (email, print, etc). Independently plan, research, and write copy that is creative, well organized, concise, stylistically appropriate to the audience and purpose, and conforming to department style rules.

• Leads and manages all phases of the communication project life cycle process, which includes monitoring progress, serving as resource to leadership regarding the project, preparing documentation for appropriate management and various committees, preparing staff updates as required for various committees and various levels of management. Acts as liaison across multiple areas to ensure effective and efficient goals, scope, progress and completion of projects.

SUPERVISORY RESPONSIBILITY:

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

QUALIFICATIONS:

Education Level: Bachelor's Degree in Communications, Business or related field OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 3 years Communications experience.

Knowledge, Skills and Abilities (KSAs)

• Proven project management experience in communications, including the ability to deliver under tight timelines.

• High performing individual with strong standing and good network within the organization.

• Excellent communication (written and verbal) and coaching skills.

• Deep understanding of practices in communication, including producing content for different channels (web, in person, written, video, internal social media, etc.).

• Must be able to meet established deadlines and handle multiple customer service demands from internal and external customers, within set expectations for service excellence. Must be able to effectively communicate and provide positive customer service to every internal and external customer, including customers who may be demanding or otherwise challenging.

Salary Range: $57,600 - $114,400

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Plan Communication

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

PHYSICAL DEMANDS:

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

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REQNUMBER: 20272