Description This position is responsible for planning, coordinating, and evaluating operational workflows and training needs. Drive workflow development, including but not limited to: discovery work to determine scope of problem, helping to clarify business need, collaboration with both primary and specialty caregivers, process redesign, collaborate with other teams to assist in defining implementation and performance/quality monitoring stages, coordinate and support new EHR tools tied to developed workflows and provide first level training on tools to pilot sites and trainers. Demonstrates pragmatic, consensus building, conflict-prevention and resolution skills. Facilitate discussions with caregivers and other teams to identify potential improvements. Produce clear documentation for project implementation and management including but not limited to, minutes from meetings, communications to team members, project schedule, weekly status reports and evaluation summaries. Providence caregivers are not simply valued - they're invaluable. Join our team at Pacmed Clinics DBA Pacific Medical Centers and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor's Degree - health administration, public health, or related field or equivalent educ/experience. 3 years - project management, clinical support, EHR optimization, organizational development, staff training or other related fields Word, Excel, PowerPoint and Access programs, including Pivot tables, Graphs, and creating presentations. Preferred Qualifications: Epic-related work experience. AthenaIDX related work experience. Proven experience with process improvement, six sigma, business transformation Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission to advocate, educate and provide extraordinary care. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. About the Team Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,0