Housing Manager

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Class Title

Housing Manager

Class Code

5112

Salary

$100,776.00 - $132,038.40 Annually

• Definition

• Benefits

Classification Description Summary

Department:Housing and Neighborhood DevelopmentLevel:Manager

Division:Housing ProgramsJob Series:

FLSA:ExemptReports To:Director of HAND

Bargaining Unit:Mid-ManagementEEO-4 Code:05 – Officials, Administrators, & Managers

Salary Grade:B33Job Class Code:

5112

SUMMARY: The Housing Manager manages, supervises, and coordinates the activities and operations of the City of Reno’s housing program. The position plans, organizes, designs, administers, and manages resources to maximize the housing programs; coordinates assigned activities with other divisions, departments, and outside agencies; and provides highly responsible and complex administrative support to the Director of Housing and Neighborhood Development.

Distinguishing Characteristics: The Housing and Neighborhood Development Manager performs operations and manages priorities based on alignment with the City’s strategic plan, department goals, funding, and/or Council priorities. The incumbent must operate with high level instructions in order to meet designated objectives and exercise independent judgment when making decisions about assigned programs and projects.

Supervision Received and Exercised: Work may be reviewed periodically to ensure compliance with housing local and federal regulations and program guidelines. Direction is provided at the Director level.

Essential Functions

ESSENTIAL FUNCTIONS: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following:

Manages, coordinates, and reviews the work of assigned staff; assigns work activities and coordinates schedules, projects, and programs; provides constructive feedback; reviews and evaluates work and makes effective suggestions and recommendations.

Manages, administers, and oversees the City of Reno housing programs related to affordability, neighborhood development, stability, and other assigned areas. Serve the primary contact and liaison for the assigned functions and programs related to housing programs.

Coaches, trains, and motivates staff; coordinates and/or provides staff training; manages the employment and hiring process and employee relations for assigned area; manages the workflow and prioritization of assigned projects and takes appropriate corrective action when necessary; provides advice and counsel to staff; develops or assists with developmental work plans for staff; and makes recommendations and/or implements corrective actions, discipline and termination procedures as

appropriate/necessary or as directed.

Manages, administers, and maintains assigned budgets areas including making recommendations to the annual budget; monitors expenditures and identifies needs; reviews and approves reports, purchases, and payments according to established policies and practices; and makes recommendations and forecasts for future funds needed for staffing, equipment, materials, and supplies.

Monitors assigned operations for compliance with federal, state, and local regulations and policies; interprets policies and procedures for the consistent application of rules and regulations; evaluate effectiveness and performance of programs; recommend and implement modifications to systems and procedures; maintain accurate activities calendar, and daily reports concerning new or ongoing program activities and assigned areas.

Manages and participates in the development and implementation of goals, objectives, policies, and priorities for housing department; ensure compliance with housing local and federal regulations; prepares and presents staff reports and other necessary correspondence; attends and participates in professional group meetings; maintains awareness of new trends and developments in the fields related to area of assignment; and incorporates new developments as appropriate and assigned.

Assumes management responsibility for assigned services and activities of the City of Reno’s housing programs.

Manages assigned services and program/project activities with those of other City programs, functions, departments and staff, boards, committees, and task forces as well as external agencies, groups, and the general public; Serves as liaison for the City within various groups and commissions for the City of Reno’s housing program; establishes and maintains liaison with representatives of organizations, businesses, and other agencies for assigned areas; responds to and resolves difficult and sensitive citizen inquiries and complaints

Supervise staff; plan, direct, coordinate, and review assigned activities and operations of programs; assign work activities, projects, and programs; review and evaluate work products, methods, and procedures; meet with staff to identify and resolve problems; recommend improvements in workflow, procedures, and use of equipment and forms; implement improvements as approved.

Researches and analyzes information, prepares presentations, and makes presentations to various educational, civic, business, government, and service groups; develops, promotes, and oversees funding/grant programs to support specialized activities; prepares and submits grant applications for funds available through the U.S. Department of Housing and Urban Development (HUD) and other organizations.

Develops and oversees the implementation of homeless service programs, including the Northern Nevada Continuum of Care; manages operations of unsheltered housing.

Perform other duties as assigned.

Minimum Qualifications

MINIMUM QUALIFICATIONS:

Combinations of education and experience that are equivalent to the following minimum qualifications are acceptable.

Education and Experience:

Bachelor's Degree in Public Administration, Business Administration, Housing, Planning, Economic Development, Project Management, or a closely related field; five (5) years of experience in the area of housing, homeless services, or other related programs, including two (2) years of administrative and/or supervisory responsibility; a Master’s Degree is preferred.

Required Licenses or Certifications:

• Must possess a valid driver's license or otherwise demonstrate the ability to independently get to and from multiple work locations as required.

COMPETENCIES

These are reflective of the KSAs an individual would possess at the full-functioning level.

Knowledge of:

• Operational characteristics, services, and activities of housing and homeless service programs.

• Principles and practices of program management and administration.

• Principles and practices of budget development, management, and administration including methods and techniques of budget preparation and control.

• Principles and practices of program management and administration.

• Operating characteristics of information systems and other computer software programs utilized by the Housing and Neighborhood Development Department.

• Organizational and management practices as applied to the analysis and evaluation of assigned programs.

• Development programs, policies and operational needs.

• Methods and techniques of public relations and public information.

• Principles and procedures of record keeping.

• Organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.

• English usage, spelling, grammar, and punctuation.

Ability to:

• Oversee, manage, and participate in the administration of a comprehensive housing program, including homeless services.

• Participate in the development and administration of program goals, objectives, and procedures.

• Negotiate City and public interests with federal and state agencies and other entities.

• Prepare, submit, and successfully receive grant application funding.

• Oversee, manage, and coordinate the work of assigned staff.

• Select, supervise, train, and evaluate staff.

• Communicate complex policy and technical material to public officials, general public and media.

• Identify and respond to community, organizational, and City Council issues, concerns, and needs.

• Understand, interpret, and apply general and specific administrative and departmental policies and procedures as well as applicable federal, state, and local policies, laws, and regulations.

• Plan and organize work to meet changing priorities and deadlines.

• Prepare clear and concise reports, professional correspondence, and presentations.

• Effectively represent the City to outside individuals and agencies to accomplish the goals and objectives of the unit.

• Work cooperatively with other departments, City officials, and outside agencies.

• Present effectively to the City Council, top management, public groups, and/or television audiences.

• Work in a team-based environment to achieve common goals.

• Communicate clearly and concisely, both orally and in writing.

• Establish and maintain effective working relationships with those contacted in the course of work.

Supplemental Information

Physical Demands and Working Environment:

• Work is performed in both an office and field setting with frequent travel to different sites and locations.

• Primary functions require sufficient physical ability and mobility to work in an office and field setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to travel independently to other locations using various modes of private and/or commercial transportation; to verbally communicate to exchange information; and visual acuity for reading computer screens.

Other Requirements

JD 12/14/23

Please use this Health and Welfare Benefit Link (http://www.reno.gov/government/departments/human-resources/benefits) to learn more about the City of Reno's great employee benefit plans and wellness programs.

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