Facilities Maintenance Coordinator, Data Center

Reno,Nevada,United States

Software and Services

Imagine what you could do here. At Apple, new ideas have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your job, and there's no telling what you could accomplish. Do you wish to be challenged to think creatively? The people here at Apple don't just craft products - they build the kind of wonder that's revolutionized entire industries! It's the diversity of those people and their ideas that encourages the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Join Apple and help us leave the world better than we found it. The Data Center Facilities Team is looking for a Maintenance Coordinator to provide focused, expert-level functional knowledge and hands-on support of critical environments and data center operations using a CMMS platform. In this environment you will be responsible for overseeing detailed management solutions and reporting to provide scheduled and on-demand maintenance for data center infrastructure. In addition to developing KPIs, scope of work, frequencies, and risk levels for maintenance performed at multiple locations. This is a fast-moving, dynamic environment where flexibility and adaptability are key attributes needed for success. Excellent project and time-management skills, with an ability to organize and drive critical tasks and objectives in support of organizational goals is valued.

Key Qualifications

• Demonstrated experience with Computer Maintenance Management Systems and related assets to schedule and coordinate facility maintenance

• Culture of safety, compliance, and teamwork

• Ability to encourage, coach, train, and develop personnel to consistently provide extraordinary customer service and commit to results

• Strategic problem solver who sees the big picture while working with ambiguity and uncertainty

• Ability to forge reciprocal relationships with multi-functional teams and vendors

• Strong and effective written and verbal communication skills with the ability to tailor your message to your audience

• Experience presenting technical information detailing specific projects or schedules

• Experience with Mac OS, iOS, and Desktop applications

Description

As a Data Center Facilities Maintenance Coordinator you will oversee and schedule vendors and local Facilities Teams for approved tasks that are listed within the CMMS program. Maintain established maintenance frequency and scope standards for all tasks within the CMMS program. Monitor and route “On-Demand” maintenance activities. Ensure approved procedures and safety requirement are associated to maintenance activities where applicable. Track and assist in the accurate and timely completion of all work order requests including associating and filing field service reports with CMMS task tickets. Provide detailed CMMS reporting and analytics to drive efficiency improvements. (Work order status, equipment deficiencies, time utilization, etc.) Monitor Apple Change Management systems to coordinate with Data Center personnel and Apple internal business groups to schedule equipment maintenance. Administrative responsibilities of the CMMS to include add/remove user accounts, upgrades to the CMMS software program, training of new users, and add/changes of equipment records. Maintain data integrity of the database.

Education & Experience

High School diploma or GED equivalent or equivalent work experience

Additional Requirements

• Skilled in computer literacy with experience in report generation and distribution to senior leadership.

• Experience in a critical site environment – Data Center preferred.

• Excellent verbal/written communication skills.

• Ability to prioritize and demonstrate excellent time management.

• Knowledge of electrical and HVAC systems to include: UPS, Emergency Generators, Fire Systems, and HVAC to include Chiller Plant equipment.

• Be an excellent teammate committed to working in a continuously improving, quality environment.

• Demonstrate an understanding of risk mitigation practices and their application in critical sites.

• Be able to work weekends, holidays, overtime as required and occasional travel within the US.

• Advanced knowledge of safety procedures and equipment, procedures and established techniques.

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