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Healthfirst Careers 2 Jobs in Remote, NC

  • *100% Remote* Contact Center Agent - Customer Service Rep

    Healthfirst - Remote, North Carolina
    ... as opportunities become available in performance support, Senior Agent roles, people leader roles ... . We are currently inviting applications for our upcoming 2024 Summer Contact Center Agent Class ...

  • Real Time Analyst - Contact Center Operations

    Healthfirst - Remote, North Carolina
    ... low staffing, average customer wait time, and call abandon percentages. Analyze trends such as ... periods of low call volume in relation to high agent staffing using agreed upon measures such as training ...