Location: Richland, Washington

Title: System Administrator III

Schedule (FT/PT): Regular Full Time

Travel Required: No

Clearance: Ability to Obtain

North Wind Solutions is a Government contracting small business with operations at military and civilian installations across the United States. The company's focus is facilities operation and maintenance, waste management and radiological services, security control and force protection, and environmental services.

POSITION PURPOSE:

In support of the North Wind IT Infrastructure organization, this senior level position will be part of a team responsible for supporting the technical infrastructure that includes hardware, software, and cloud service provider components. An in-depth understanding of enterprise environments and supporting infrastructure to ensure enterprise level performance, availability, and security. This role will be a go-to resource providing support, implementation, and design services for other areas of the organization and its customers. Applies new solutions through research and collaboration with team and determines course of action for new technical initiatives. Implements new solutions as required by the business.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Manage the account management mailbox.

• Responsible for incident escalation and coordination of resources to resolve issues in a timely manner to meet Service Level Agreement metrics.

• Create, delete, and modify local and network Active Directory accounts.

• Create, delete, and modify user home directories on Active Directory file servers.

• Ensure that rights and privileges granted provide appropriate level of access, populating all required fields in User Accounts

• Track basic account information including at a minimum: username, user identification, date of creation, and revocation date.

• If the user is issued enhanced rights (Power User, Admin Rights), track privileges or exceptions, specification of enhancement, approver and date, and revocation date.

• Provide the ability to query and create reports concerning account inventory.

• Create, delete and modify Computer Objects

• Create or modify procedure documentation, and work through other standard documentation processes as needed

• Support Disaster Recovery/Continuity of Operations (DR/COOP) exercises, testing and live incidents per procedures and policies

MINIMUM QUALIFICATIONS:

Education and Experience:

• BA/BS degree with 5-8 years of Information Technology experience or equivalent combination of education and experience.

• Extensive experience with infrastructure, and server theories, principles, and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g., VMware, Hyper V) and LAN/WAN/Firewall/VPN network technologies.

• Experience with scripting (PowerShell) or automation tools

Skills and Abilities:

• Extensive knowledge in account management software

• Knowledge with DNS, DHCP, DFS, in a Windows landscape

• Knowledge with Windows Server Operating Systems.

• Knowledgeable in O365 and its supporting systems (Exchange, Security, Conditional Access Policies).

• Knowledge in patch management.

• Mapping the relationship between IT platform/Infrastructure components (i.e. Technology End Users, IT System Software & Hardware and info-Communications Transmission Networks)

• Identifying the key technology interactions and dependencies across systems/platforms impacting the organization's ability to achieve integration, compatibility, and performance targets.

• Maintains security and integrity controls.

• Evaluating total cost of ownership and return on investment of various IT platform/infrastructure alternatives.

Special Requirements:

• Must pass pre-employment background check.

• Must pass pre-employment drug screening.

• Applicants are required to have REAL ID ACT compliant documentation at time of hire and nothing on record that would prohibit you from gaining access to Department of Energy sites.

• Must be able to obtain and maintain at least a DOE “Q” clearance

• Must be able to obtain and maintain DoD TS Security Clearance

PREFERRED QUALIFICATIONS:

• Extensive knowledge with Active Directory, ADFS, Group Policy Management

• Knowledge in PKI or certificate-based authentication

• Knowledge of the AZURE ecosystem

• Knowledge of Zero Trust principles

PHYSICAL DEMANDS:

Lift up to 50lbs. work in isolated, air-conditioned data centers.

WORKING ENVIRONMENT:

Primary work location will be home office.

North Wind offers a competitive pay and benefits package to include health, life, and disability insurance benefits, 401(k) with company match, generous paid leave and tuition reimbursement for eligible employees. As a company, we are committed to employee wellness, professional development, and work-life balance. We value safety, reliability, and commitment to our people! For more information about our benefits or hiring philosophy, visit the North Wind Career Opportunities Page.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The nature of those accommodations will be determined on a case-by-case basis. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact our Helpline +1.208.528.8718 or use the Request for Reasonable Accommodation (https://northwindgrp.com/careers/request-for-reasonable-accommodation-confidential/) form to get assistance.

North Wind is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, veteran status, genetic data, religion, or other legally protected status. All qualified applicants will receive consideration for employment without regard to their protected veteran status and will not be discriminated against on the basis of disability.

Proof of citizenship will be required as a condition of employment.

Candidates may be required to obtain and hold a Secret or Higher US Government Clearance.