Routine Responsibilities

• Attend normal Support meetings, adhering to our expectations of being present and participating with no distractions. Examples include Management Weekly Tactical, Team Weekly Tacticals, ATCM, NPS-T Weekly, etc.

• 1:1s on regular cadence with you direct reports that involve performance feedback and career development

• Perform case audits for direct reports to provide case handling feedback (both critical feedback AND positive feedback)

• Facilitate routine Weekly Tactical style meetings with team to provide opportunity for team to collaborate on various topics and to review team KPI results

• Process on-call if applicable to your team

• Respond to PTO requests in timely manner; communicate in person (if possible) & reason why if declining request.

• Cascade information with attention to Reasons Why & What's In It For Me?

• Ensure proper coverage for products your team supports by scheduling appropriate shifts

• Communicate manager PTO with as much advance notice as possible; Provide team with go-to manager(s) who will be covering manager responsibilities

• Help coordinate occasional skip-level meetings with Senior Managers & Directors

• Transfer cases when a resource leaves to pursue either another internal or external opportunity.

Behaviors

• Speak knowledgeably to team metrics & performance.

• Set performance expectations and provide ongoing coaching on the how of achieving results.

• Follow up & follow through on action items.

• Be visible at your desk/present on Teams when possible and be available for impromptu unscheduled conversations.Communicate with your team when you will be away most of the day. Keep in touch on Teams & email.

• Give your team visibility to what projects you're working on.

• Lead by example.

• Be an effective escalation point for both external & internal clients.

• Foster personal relationships with individual care & attention to people, not just as employees.

• Monitor & drive team morale.

• Don't micromanage, but don't expect what you don't inspect

• Be helpful, respectful, & honest.

• Be an advocate for your team - show appreciation & stand up for them when needed.

• Be open & flexible to trying new things & receptive to suggestions & asks from team members.

• Provide real-time coaching with in-the-moment feedback about individual's work product.

• Foster an environment of trust so your team continues to feel comfortable providing feedback to you.

• Be an effective mouthpiece for the bigger picture and the larger organization.

• Allow your team some safe space to voice concerns and express emotions.

• Hold your team to a high standard.

• Initiate regular development conversations & encourage team members to identify motivators and goals.

• Have awareness for remote employee differences and include them by:

• Explicitly invite participation or feedback during Teams/Zoom meetings.

• Encourage conversation through Teams to facilitate relationship building & teamwork.

• Check in regularly through the week with remote employees.

• Use WebCam where possible in interactions.

Fortive Corporation Overview

Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions./p>

We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

Fortive: For you, for us, for growth.