Microsoft’s Cloud business is expanding, and the Cloud Supply Chain (CSCP) organization is responsible for enabling the infrastructure underlying this growth including AI!

CSCP’s vision is to empower customers to achieve more by delivering Cloud Capacity Differentiated at Scale. Our mission is to deliver capacity for all cloud services predictably through intelligent systems driven by continuous learning and a world class organization. The CSCP Organization is responsible for traditional supply chain functions such as Plan, Source, Make, Deliver, but also manages supportability (spares), decommissioning and disposition of Data center assets worldwide. We deliver the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Skype, OneDrive and the Microsoft Azure platform for external customers. Our infrastructure is comprised of a large global portfolio of more than 200 datacenters supporting services for more than 1 billion customers in over 90 countries worldwide.

The Cloud Manufacturing Operations and Fulfillment (CMOF) team is looking for a Senior Technical Program Manager to help it keep up with its customer demand by being part of its Sovereign Strategy & Operations (SS&O) subteam, which is responsible for ensuring that sellable capacity is available for Microsoft Sovereign customers for their workloads. This includes ensuring that the required infrastructure is deployed on time to meet customer demand while continuously improving our processes. The candidate has a demonstrated Technical Program Management background in networking, servers, application development, and/or security as well as demonstrated experience in communication. You will work with many leaders across the company to improve our processes and help us scale the Sovereign Cloud offerings across all engineering groups. This will be an IC role and will require a dynamic personality who can work successfully in a diverse environment that is filled with ambiguity.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Define and deliver on capabilities needed to enhance the capacity customer experience

• Partner with the Engineering teams to identify automation opportunities that will increase the capability to deliver against critical milestones for deployments.

• Partner with Capacity teams to understand the demand and challenges of deployments to anticipate and solve.

• Actively partner with the end to end Supply Chain, Product Groups and Security organizations to define end to end processes, KPIs and multi-year roadmaps that you will drive to successful implementation.

• Develop an understanding of hardware types being deployed and work with the supply chain organization to resolve issues.

• Partner with process and reporting teams to develop actionable dashboards that will help drive daily and weekly triage of blockers.

• Own metrics and analytics that show the performance against goals.

• Be proactive in identifying continuous improvement areas.

• Identify program and process improvements to help deliver better predictability across all cloud offerings.

• Provide Engineering teams with business capabilities/use cases/scenarios to articulate clear business requirements, aligned to our vision.

• Build & maintain deep and collaborative relationships and trusted partnerships across the Azure landscape.

Embody our Culture (https://www.microsoft.com/en-us/about/corporate-values) and Values (https://careers.microsoft.com/us/en/culture)

Qualifications

Required Qualifications:

• Bachelor's Degree AND 4+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 2+ years experience managing cross-functional and/or cross-team projects.

Other Requirements

• Security Clearance Requirements: Candidates must be able to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Candidates must have an active Top Secret and be willing to upgrade to TS/SCI (with polygraph). This role will require candidates to maintain the TS/SCI (with polygraph) clearance. Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. Failure to maintain or obtain the appropriate clearance and/or customer screening requirements may result in employment action up to and including termination.

• Clearance Verification : This position requires successful verification of the stated security clearance to meet federal government customer requirements. You will be asked to provide clearance verification information prior to an offer of employment.

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

• Citizenship & Citizenship Verification: This position requires verification of U.S. citizenship due to citizenship-based legal restrictions. Specifically, this position supports United States federal, state, and/or local United States government agency customer and is subject to certain citizenship-based restrictions where required or permitted by applicable law. To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government Clearance

Preferred Qualifications:

• Bachelor's Degree AND 8+ years experience in engineering, product/technical program management, data analysis, or product development

• OR equivalent experience.

• 6+ years experience managing cross-functional and/or cross-team projects.

• 1+ year(s) experience reading and/or writing code (e.g., sample documentation, product demos).

• Proven track record of partnering with software engineering teams to drive large scale automation and digitization efforts that cover all the phases of requirements, design and delivery of enterprise solution/platform capabilities.

• Understanding of process engineering and optimization, including gathering, analyzing, and defining business and functional requirements; creating global metrics, trend charts and other decision-making tools.

• Multi-faceted experience applying Supply Chain principles such as; Forecasting, Planning, Inventory mgmt. etc

• Ability to quickly pick up existing concepts and employ new techniques.

• Demonstrated problem-solving skills

• Comfortable working in a fast-paced dynamic environment with rapidly changing requirements

• 2+ year data analysis skills leveraging T-SQL, Kusto, and/or PowerApps.

• Six Sigma certification.

Technical Program Management IC4 - The typical base pay range for this role across the U.S. is USD $117,200 - $229,200 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $153,600 - $250,200 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

Microsoft will accept applications for the role until September 16, 2024.

#cscpjobs

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .