Manager – Quality & ME

We are more than just a power management company, we are committed to inclusion, diversity, and sustainability. You will be part of a global team committed to delivering on our brand promise: "Make what matters work" We pride ourselves on building a culture that reflects our shared goals, beliefs, and attitudes.

We are ethical - We are passionate - We are responsible - We are efficient - We are transparent - We are learning. We are EATON!

What you’ll do:

This position is responsible for leading the execution and deployment of the defined Strategic Quality Plan in conjunction with plant leadership. Provides Total Quality Leadership to customers, suppliers, partners and internal manufacturing cells. Leads New Part Introduction and continuous improvement/LEAN activities in targeted areas, including CAPEX, Factory Cost Out and Process Improvements. Manages the Quality Assurance strategy to ensure product flow consistent with established industry standards, government regulations and customer requirements.

Job Requirements:

• Manages Quality customer interface to proactively assure requirements are understood and satisfied, including assisting in complaint resolution and root cause and corrective action determination.

• Ensures quality organization support to Supply Chain Management organization relative to the collection and analysis of supplier quality data and management of DMR activities to address supplier non-conformances.

• Leads the development, implementation, and improvement of the appropriate Quality Management Systems throughout the operation, providing quality leadership and support in the development and launch of new products, processes and services.

• Participates in, and may lead, the auditing of internal Quality Systems and acts as the interface/host for Customer and regulatory audits of our Quality Systems.

• Analyses organizational quality metrics and performs managerial reviews to evaluate results and recommend action plans to close gaps at an operational level

• Designs and implements training programs and conducts training in quality and manufacturing engineering related topics.

• Leads improvement teams in the development and evaluation of process capability, process control plans, analysis of out-of-control conditions and process audits, implementing methods and practices to reduce variation.

• Ensures functional participation in product development and launch activities including identification of customer expectations, manufacturing and test support, reliability analysis, design reviews, evaluation of test programs, material testing, ensuring design for manufacturability of new products.

• Oversee projects and conducts project reviews as needed to ensure successful and timely completion, within budget. Communicates changes and progress status.

• Ensures development, implementation, and audit of complex inspection and test plans, standards and acceptance criteria, and procedures/work instructions.

• Build a culture of process control mindset in the Quality and Manufacturing Engineering Teams in line with the Eaton Zero Defects Plan (EZDP).

• Leads the composition of Capital Appropriation Requests (including payback and net present value analysis) for acquisition of equipment to support emerging and existing technologies as required.

Qualifications & Skills:

• Thorough understanding of problem-solving methods-i.e. Six Sigma, 8D, root cause analysis, and the associated statistical tools used to analyse problems, evaluate and complete improvement projects

• Detailed understanding of the key phases and requirements of an effective new product development and launch methodology.

• Detailed knowledge of industry and customer specific quality registration schemes and certification processes (i.e., ISO9001, ISO/TS-16949, AS9100 etc).

• Detailed knowledge of process auditing techniques to ensure compliance to defined quality requirements.

• Knowledge of Lean Manufacturing and Process Variation Reduction (six Sigma) concepts and tool sets as they relate to process/product variability, and root cause and corrective action determination.

• Detailed knowledge of product and end user application/specifications, including product testing requirements. (design/process interface)

• Thorough knowledge of gauging and basic understanding of product material properties

• Thorough understanding of engineering design and product reliability concepts and tool sets

• Ability to direct and lead cross-functional process improvement teams.

• Multiple years of related professional and Supervisory/Managerial experience

• ASQ Certified Quality Engineer (CQE), Certified Quality Auditor (CQA), or Certified Quality Manager (CQMgr) is preferred.

What We Offer You

• Competitive compensation and benefits package

• Challenging projects in dynamic collaborative team

• We make your aspirations matter – Eaton encourages internal promotion, whenever possible

• We make your growth matter - We invest in our employees for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University

• We make your contributions matter - reliability, safety, efficiency, and sustainability are at the core of our dedication to improving people’s lives and the environment through power management technologies.

• We make your wellbeing matter – We put your health and safety first. Wellness at Eaton is more than a program, it’s about changing the environment by offering the right tools to help empower employees to make that happen.

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