Job Information
WestRock Company Technical Trainer in Ravenna, Ohio
Job Summary: The Technical Trainer assists with training processes locally. The role reports into the site General Manager/ Plant Manager and dotted lines into Operations Learning & Development, to ensure training is completed for Operator/ Craft Job Certification. The role will be a key contact/ trainer for team members, and be responsible for teammate assessments regarding machine skills - providing feedback, machine certification responsibility, and conducting assessments related to line of progression movements.
Major Job Responsibilities:
Completes daily technical training on the floor to assist with the Certification of team members in their roles
Partners with OPS L&D leader to support New Hire Orientation/ On Boarding Training, as needed
Assists with tracking, evaluating, and measuring training locally using the company’s Dept. Training Standards & Learning System tools
Supports site specific technical learning solution creation (SOP’s, Guided Workflows, Technical Learning Aids - to assist with training)
Develops, builds, and maintains relationships with trainees & leaders in their role
Participates in new teammate hiring process - assesses candidates’ skills (general and/ or machine, involved in interview process to assess industrial experience, and provides perspective on hiring decisions)
Conducts training on all shifts
Influences others to be safety-minded
- Additional duties as assigned
How you will impact WestRock:
Improve local team performance through increasing skills and time to certification processes
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What you need to succeed:
Critical Skills/ Capabilities:
· Growth and Results Oriented: Results oriented person that looks for constant ways to improve
Innovation: Able to support implementation of new processes and new learning technologies to drive training into the flow of work
Interpersonal Skills: Possess keen awareness and understanding of the importance of strong interpersonal skills in communicating, achieving OKR’s and leading people or teams (self-awareness)
Accountability: Holds self and others responsible for actions and results
Influence: Able to partner and build relationships to influence teams to work together, share best practices and develop and drive effective training for operations teams
Decision Making: Uses strong problem-solving skills and supporting information to arrive at optimal decisions in an appropriated timeframe; knows when to decide and/ or when to seek additional input, and drive for consensus
Communication: Willingness to work on the floor, with all shifts, in a heavy manufacturing world, to ensure we can document and teach critical work processes
Quality: Actively work to ensure quality is ensured while minimizing waste
Technical Skills:
1 - 3 years’ experience conducting/ leading training, including On-The-Job training, or similar, in a manufacturing environment preferred
2 - 4 years’ experience in a manufacturing environment preferred
Knowledge of Learning Management Systems preferred
Microsoft Office Experience Preferred- Word, Excel, Outlook, PowerPoint, Forms
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Others Qualification:
Facilitation/ Presentation Skills
Influencing
Partnering
Problem Solving/ Continuous Improvement
Professionalism
What we offer:
orporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive wage, reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety and Inclusion are business drivers and foundational elements of our daily work
WestRock Company is an Equal Opportunity Employer committed to creating and maintaining a diverse workforce: Minorities/Females/ Disabled/Veterans.
WestRock (NYSE:WRK) partners with our customers to provide differentiated paper and packaging solutions that help them win in the marketplace. WestRock's team members support customers around the world from locations spanning North America, South America, Europe, Asia and Australia. Learn more at www.westrock.com.
WestRock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. WestRock does not discriminate on the basis of race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state or local law.