... complete state applications on behalf of the member. This role requires individuals to be great multitaskers, as you are inputting information captured by the member during the call and updating in the ...

... Guidelines. Process all incoming fax/emails request for services the same day. Return call for all ... . Monday-Friday 8am-5pm EST, must have ability to work Nights, Weekends and Holidays based on business ...

... an organization focused on continuously improving consumer experiences **Preferred Qualifications ... /Medicaid Experience a plus Call center or triage experience Bilingual is a plus **Additional ...

... Scheduling will manage all scheduling processes in support of call center operations to achieve optimal ... analysis of call center workload and schedule generation utilizing workforce management software to ensure ...

... Lead ensures optimized interaction between a company and members. The Consumer Experience Lead works on ... Lead may leverage voice of the customer, NPSt, root cause, telling the story, call listening, member ...

... primary focus on providing reliable and secure virtual access to ~20K concurrent users Partners with ... Available Citrix environments 7+ years of hands-on experience diagnosing and addressing end-user ...

... . Participate in a 24/7 on-call rotation to ensure rapid incident response, maintaining operational ... misconfigurations are addressed early in the development process. Ability to work in a **24x7 on-call rotation ...

... Enablement role serves as a subject matter expert on the technologies and digital data assets, providing ... , social media, web, Print, Call and mobile. Additionally, they will have a strong ability to provide ...

... a Senior Engineer, you should be proficient and hands-on within Splunk AWS; editing and maintaining ... full system engineering life-cycle. Additionally, will handle troubleshooting, work with vendors on ...

... relies on fundamentals of CMS Medicare Guidance on following and reviewing home health episodic, home ... about contributing to an organization’s focus on consistency in outcomes, consumer experiences, and a ...

... ! The Senior Business Intelligence Engineer on the MarketPoint Sales Reporting team collects, integrates ... business information. Interacts with senior sales leaders on a regular basis. Obtains feedback and ...

... ! The Senior Business Intelligence Engineer on the MarketPoint Sales Reporting team collects, integrates ... business information. Interacts with senior sales leaders on a regular basis. Obtains feedback and ...

... opportunity to contribute as a lead for a technology team that is focused on delivering modern mobile ... , database integrations, network and hosting management, user interface, user experience, and back-end server ...

... scenarios, and providing expert decisioning on the requested services. They will have regular discussions ... . Medical directors are expected to understand Humana processes with a focus on collaborative business ...