General information

Ref # 17346

Remote? No

Ally and Your Career

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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings. We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them. Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion. From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally. We want to help you grow, develop, and learn new things. You’re constantly evolving, so shouldn’t your opportunities be, too?

The Opportunity

At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose. We’re always evolving and see that as a good thing. From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people. We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions.

We are seeking a Senior Digital Product Owner to help further the growth and improvement of our foundational digital experiences. In addition to story writing and developing a strategic roadmap for the product, the PO will support one to two development squads through the iterative development of world class products. The successful candidate will understand the broad landscape of the enterprise and provide prioritization to the team by coordinating all the moving pieces to allow the team to focus on execution while maximizing customer and business value.

The Senior Digital Product Owner should understand technology and become well acquainted with Ally design standards as they will be responsible for proper alignment. Overall, the PO will need to be a strategic partner with a focus on relationship building and on relentless passion for our customers.

The Work Itself

• Create experiential requirements and collaborate with technical architects, engineers, and designers to translate experiential product requirements into technical specifications and user stories. Support elaboration and refinement sessions to ensure experiential requirements are met.  
• Create and monitor product score card, analyzing product performance metrics, leveraging data-driven insights to drive continuous improvement and optimization.
• Monitor VOC and replay sessions to identify customer friction and opportunities for optimization.
• Define and communicate the product vision, goals, and strategy, ensuring alignment with business and technology objectives.
• Lead the product discovery process, leveraging technology trends and insights to identify opportunities for innovation and differentiation.
• Develop and maintain a technology-driven product roadmap and digital strategy in partnership with business and tech partners, incorporating emerging technologies and industry best practices such as AI.
• Prioritize features and enhancements based on business objectives and priority, technical feasibility, scalability, dependency management, and potential impact on user experience. Work closely with development teams to ensure timely delivery of product features, adhering to Agile methodologies and best practices.
• Stay abreast of emerging technologies and industry trends, evaluating their potential impact on product strategy and roadmap.
• Be a strategic thinker and relationship builder to evangelize our portfolio to both business leaders and technologists to ensure adoption across the enterprise and to realize the full potential of the strategy.

The Skills You Bring

• 3+ years of proven work experience as a Digital Product Owner or similar role in a technology-driven environment. Experience in banking or other highly regulated industry preferred.
• Bachelor’s degree or higher required.
• Ability to operate in environment with changing priorities and objectives, can self-manage teams and products while clearly articulating recommendations and vision to leadership
• Strong understanding of Agile methodologies, with experience in Scrum or Kanban.
• Proficiency in technical concepts and frameworks, with the ability to effectively communicate with development teams.
• Experience with technology tools and platforms such as JIRA, Confluence, GitHub, DevOps, Launch Darkly, Splunk is highly preferred.
• Knowledge of web and mobile technologies, including frontend and backend API development frameworks is highly preferred.
• Experience with data analytics, machine learning, or artificial intelligence technologies is preferred.

#LI-hybrid

How We'll Have Your Back

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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals. But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including: * Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting. * Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs. * Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially. * Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts. * Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.

Who We Are:

Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions. We are relentlessly focused on "Doing it Right" and being a trusted financial-services provider to our consumer, commercial, and corporate customers. For more information, visit www.ally.com.

Ally is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.

Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.

We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities. For accommodation requests, email us at work@ally.com. Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.

Base Pay Range:

Emerging: 85000

Experienced: 117500

Expert: 150000

Incentive Compensation: This position is eligible to participate in our annual incentive plan