Information Technology Specialist Senior

Location Raleigh, NC

# of openings 2

Salary Range (Min-Max) 00

We are a federal IT company on a mission to make customer experience (CX) the center of every government solution.

Technology is our Passion. People are our Purpose.

We know tech, but we love people. NuAxis is home to thinkers and feelers; engineers and artists. We work hard and support each other along the way. Teamwork is more than just a buzzword for us, it’s a state of mind.

We believe happy employees do amazing work, so join our team NOW! We are currently seeking a talented and motivated Information Technology Specialist Senio r for a Full-Time position.

Job Summary:

You should have in-depth knowledge and expertise in various aspects of system design, including but not limited to integration, hardware/software configuration, hardware/software troubleshooting, system administration, remote management, account creation and maintenance, and end-user support in a Microsoft Back-office environment. The client may require you to carry and respond to off-hour emergencies . You will provide system support for activities necessary to maintain stability and reconfigure the system where necessary to achieve maximum performance.

Duties and responsibilities:

• Assist in the transition of Client's Inspection Service computer infrastructure to their IT.

• Monitor/maintain the Client's network for law enforcement activity for over 200 sites. This includes but is not limited to telecommunications frame-relay, hubs, routers, wiring and switches

• Monitor/maintain Client's network for law enforcement activity supporting 4000 users located at over 200 sites. There are clusters centers located at the largest 22 sites and login servers located at an additional 29 sites.

• Provide technical support to all Inspection Service employees.

• GPO updates to licensing server

• Support for existing build shares

• Service Account support

• License usage reporting for Exchange servers in O365/M365

• MFA future support as integrated into the Client's domain

• Perform server and client software integration. This includes new products as well as frequent software fixes and enhancements. All software needs to be tested and integrated in a lab environment prior to deploying to the production environment.

• Perform account creation and granting of access permissions.

• Monitor/maintain Client's firewalls.

• PAM server activation

• Monitor/maintain hardware/software and telecommunications lines for NCIC, NLETS, and other external access.

Required Experience Level:

• 20 years’ experience.

• Demonstrated strong project/program management skills on a network infrastructure team.

• Familiarity of Agile methods.

Educational Requirements:

• Bachelor’s degree.

Does this opportunity sound like a fit for you? If so, join our talent community and click to apply now!!

Our Profile:

We are an IT company with a unique mission—to make people the center of every federal IT solution. Our technologists have always gone the extra mile to help our federal clients succeed. And over the years, we saw a growing disconnect in how federal IT initiatives were built and managed. Time after time, programs failed because the focus was on the tools and products and not the people using them. Learn More. (https://nuaxis.com/about/)

NuAxis is an Equal Opportunity/Affirmative Action Employer, including Vets and Disabled. Employment is contingent upon successful completion of a background investigation.Learn More (https://nuaxis.com/careers/) about our Benefits and Culture!

#NAI #DICE