Job Description

Our IT team operates as a business partner proposing ideas and innovative solutions that enable new organizational capabilities. We collaborate internationally to deliver the services and solutions that help everyone to be more productive and enable innovation.

Under the direction of the Enterprise Content Management product manager, the incumbent is responsible for engineering enterprise products in the regulated content management area. The employee is responsible for developing, delivering, and architecting our regulated content management offering within the IT organization. The role is accountable for designing, building, and enhancing this solution in collaboration with the product manager, as well as delivery. This role works with internal architects, engineers, and business users to understand the business outcomes required of the product offering and with architects, technology thought leaders and external service providers to understand the current and future underlying technologies available in the regulated content management space. The incumbent will be part of a team of resources across all three hubs (US, Prague, and Singapore) and could identify the biggest opportunities as well as tackle the biggest challenges at the intersection of healthcare, information and technology. We offer project-based rotations to help with your professional development, and a flat, collaborative environment. This role presents a unique opportunity for professional growth and contribution to healthcare technology. Overall, our company offers technology professionals incredible opportunities to learn from others, to challenge yourself, and to enjoy a reward that technology careers don't often bring: the satisfaction of helping to save lives.

Primary Responsibilities:

• Demonstrate the ability to listen to customer content management needs and translate requirements into IT solutions.

• Follow the company's Software Development Lifecycle (SDLC) and change management processes throughout implementations.

• Help define best practices and guidelines for content management usage at our Company, acting as a subject matter expert for interactions with customers and other IT functions.

• Identify capability gaps in Corporate Content Management capabilities and design solutions to address those gaps.

• Maintain and contribute to Content Management roadmaps, future state capabilities, and strategic planning for application expansion.

• Keep abreast of new technologies, work processes, industry practices, and standards.

• Interact with business users, solution/software providers, and IT colleagues to brainstorm and implement solutions.

• Drive solution governance across Content Management infrastructure.

• Ensure activities are conducted in compliance with company policies and standards and regional and country-specific regulations.

• Experience with migrations, DIA models

• Experience working on large complex IT projects that help deliver IT solutions supporting complex business efforts in the pharma industry

• Facilitate meetings and workshops to map business processes, identify requirements and their priorities, assess the impact on business processes, and identify gaps in IT systems.

• Help drive change management and adoption from the diverse business community

• Senior-level experience as a business analyst with excellent writing, communication, and interpersonal skills

• Experience in Regulated Content Management products with preferred experience in OpenText Documentum LSQM

• Experience implementing complex retention-based systems

• Advanced experience in various migration projects

• Ability to review SIT scenarios to ensure the proposed SIT scripts encompass all business requirements

Education Minimum Requirement:

• B.A./B.S. in Computer Science, Engineering, MIS, or a related field.

Required Experience and Skills:

• Minimum 5 years or equivalent with large-scale validated scientific computer systems.

• Minimum of 3 years of engineering and solution delivery with GxP systems.

• Demonstrated ability to analyze and define business problems and identify appropriate technology solution(s).

• Strong teamwork and partnership skills.

• Drive for results augmented by strong planning and organization skills.

• Deliver customer value - dedicated to understanding and meeting customer needs.

• Partners effectively with and through others to achieve common goals.

• Business analysis (with preferred CCBA or equivalent business analyst certifications) with experience in requirements analysis, stakeholder management, and functional testing.

• Strong understanding and knowledge of pharma CSV and SDLC processes

• Preferred knowledge of quality and manufacturing content management processes

• OpenText Documentum experience, particularly within Enterprise Content Management capabilities, including an understanding of thresholds and limitations.

• Must have experience in developing Business Analysis and SDLC Deliverables in regulated content management projects

• System Engineering Projects - system requirement specifications, use cases, SIT and UAT support, RTM

• Ability to work independently and as per the directions from the Lead Business Analyst

• Highly organized with strong time-management skills

• Knowledge of system development lifecycle (SDLC) processes and related documentation in a regulated environment

• Experience with various software development techniques (e.g., traditional waterfall, lean, agile)

• Experience working in a multicultural, global, and complex environment

• Experience with working in a matrixed organization and associated stakeholder management

Desired Experience and Skills:

• Experience with migrations and a good understanding of migration tools and methodologies.

• Experience in Regulated Content Management products with preferred experience in (OpenText Documentum LSQM, Veeva, or similar products).

• Good understanding of records management and implementation.

• Demonstrated ability to clearly communicate technical and non-technical information verbally and in writing.

• Demonstrated ability to work with a diverse group of professionals globally.

• Demonstrated ability to balance multiple competing projects and needs.

• Demonstrated ability to clearly communicate technical and non-technical information verbally and in writing.

• Strong Communication skills for verbal, written, and technical presentations.

• Demonstrates ethics and integrity.

#eligibleforerp

NOTICE FOR INTERNAL APPLICANTS

In accordance with Managers' Policy - Job Posting and Employee Placement, all employees subject to this policy are required to have a minimum of twelve (12) months of service in current position prior to applying for open positions.

If you have been offered a separation benefits package, but have not yet reached your separation date and are offered a position within the salary and geographical parameters as set forth in the Summary Plan Description (SPD) of your separation package, then you are no longer eligible for your separation benefits package. To discuss in more detail, please contact your HRBP or Talent Acquisition Advisor.

Employees working in roles that the Company determines require routine collaboration with external stakeholders, such as customer-facing commercial, or research-based roles, will be expected to comply not only with Company policy but also with policies established by such external stakeholders (for example, a requirement to be vaccinated against COVID-19 in order to access a facility or meet with stakeholders). Please understand that, as permitted by applicable law, if you have not been vaccinated against COVID-19 and an essential function of your job is to call on external stakeholders who require vaccination to enter their premises or engage in face-to-face meetings, then your employment may pose an undue burden to business operations, in which case you may not be offered employment, or your employment could be terminated. Please also note that, where permitted by applicable law, the Company reserves the right to require COVID-19 vaccinations for positions, such as in Global Employee Health, where the Company determines in its discretion that the nature of the role presents an increased risk of disease transmission.

Current Employees apply HERE (https://wd5.myworkday.com/msd/d/task/1422$6687.htmld)

Current Contingent Workers apply HERE (https://wd5.myworkday.com/msd/d/task/1422$4020.htmld)

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here (https://survey.sogosurvey.com/r/aCdfqL) if you need an accommodation during the application or hiring process.

We are an Equal Opportunity Employer, committed to fostering an inclusive and diverse workplace. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status, or other applicable legally protected characteristics. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:

EEOC Know Your Rights (https://www.eeoc.gov/sites/default/files/2022-10/22-088_EEOC_KnowYourRights_10_20.pdf)

EEOC GINA Supplement​

Pay Transparency Nondiscrimination (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf)

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.

Learn more about your rights, including under California, Colorado and other US State Acts (https://www.msdprivacy.com/us/en/CCPA-notice/)

U.S. Hybrid Work Model

Effective September 5, 2023, employees in office-based positions in the U.S. will be working a Hybrid work consisting of three total days on-site per week, generally Tuesday, Wednesday and either Monday or Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, field-based positions; facility-based, manufacturing-based, or research-based positions where the work to be performed is located at a Company site; positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance also does not apply to roles that have been designated as “remote”.

Under New York State, Colorado State, Washington State, and California State law, the Company is required to provide a reasonable estimate of the salary range for this job. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate’s relevant skills, experience, and education.

Expected salary range:

$111,400.00 - $175,300.00

Available benefits include bonus eligibility, long term incentive if applicable, health care and other insurance benefits (for employee and family), retirement benefits, paid holidays, vacation, and sick days. A summary of benefits is listed here (https://www.benefitsatmerck.com/) .

Search Firm Representatives Please Read Carefully

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

No relocation

VISA Sponsorship:

No

Travel Requirements:

10%

Flexible Work Arrangements:

Hybrid

Shift:

1st - Day

Valid Driving License:

No

Hazardous Material(s):

N/A

Required Skills:

Preferred Skills:

Job Posting End Date:

09/10/2024

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Job Posting End Date: 09/10/2024

A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R306074