Job Summary:

Radford University invites applicants for an Advising Coordinator position. The Advising Coordinator will serve as liaison and advocate between the Highlander Success Center and their assigned college. This position will report to the Assistant Director of Academic Advising.

The position responsibilities related to this role include managing a caseload of students, attending college leadership team and curriculum committee meetings to discuss advising issues and provide updates on advising policies, procedures, and technology. The coordinator will supervise at least one advisor and is responsible for resolving complex problems related to curriculum, course prerequisites, and eligibility by referring to the university catalog and other appropriate resources. This position will also oversee the assigned college academic petition process for requests for exceptions to university and college policies and procedures. The coordinator will review and edit the Highlander Success Center brochures, major/minor degree progress sheets, and other publications related to the assigned college curricula and advising; maintain accurate data for reports and informed decision-making; assist with the collection of data and analysis of enrollment, persistence, and progression patterns of students; participate in other relevant data collection and analysis supporting the monitoring, notification, and regular interaction with students and advisors regarding academic standing and student success.

Radford University is a comprehensive public university of over 7,700 students that has received national recognition for many of its undergraduate and graduate academic programs, as well as its sustainability initiatives. Radford University serves the Commonwealth of Virginia and the nation through a wide range of academic, cultural, human service and research programs. Well known for its strong faculty/student bonds, innovative use of technology in the learning environment and vibrant student life on a beautiful 211-acre American classical campus, Radford University offers students many opportunities to get involved and succeed in and out of the classroom. The University offers 76 bachelor’s degree programs in 47 disciplines, two associate degrees, and six certificates at the undergraduate level; 28 master’s programs in 23 disciplines and six doctoral programs at the graduate level; and 17 post-baccalaureate certificates and one post-master’s certificate. A Division I member of the NCAA and Big South Conference, Radford University competes in 16 men’s and women’s varsity athletics. With over 200 clubs and organizations, Radford University offers many opportunities for student engagement, leadership development and community service. In addition to robust academic offerings and engaging student experiences on the main campus located in Radford, Virginia, Radford University also offers a clinical-based educational experience for more than 1,100 students living and learning in Roanoke, Virginia as part of Radford University Carilion, a public-private partnership focused on the cutting-edge delivery of health sciences programming, outreach and service.

Required Qualifications:

• Experience in planning and implementing programming for new students, student, and faculty engagement and persistence activities, and professional development.

• Demonstrated excellent communication, interpersonal, organizational, customer service, and time management skills.

• Demonstrated ability to make independent judgments, analyze and solve problems, manage multiple tasks, and work independently as a self-starter.

• Ability to use current office software such as Microsoft Office.

• Demonstrated ability to work empathetically with people from diverse backgrounds on an interprofessional team.

• Advanced degree and extensive experience in education, counseling, or advising or equivalent training, education, or experience.

Preferred Qualifications:

• Experience interpreting, and applying university, state, and federal policies/procedures.

• Demonstrated experience in advising in a higher education academic setting.

• Knowledge of or experience in health and/or human services programs.

• Previous experience working with Banner, DegreeWorks, eVA, and Starfish.

• Participation in the delivery of in-service training to practitioners on academic advising and information procedures.

• Ability to gather data, compile information, and prepare reports.

• Knowledge of new students, student advocacy, and student persistence and retention issues and strategies.

• Experience advising programs in the Sciences.

• Experience successfully supervising professional staff.

Work Location: Radford

Posting Number: AP00394P

Position Number: FA5350

Department: Academic Success Center-11029

Application Review Date: 03/15/2024