Job Summary :

The Account Manager for Greece and Cyprus is a pivotal role responsible for working directly with end customers and partners, acting as a trusted advisor, and driving business growth in a highly competitive environment. This remote role from Israel requires deep expertise in managing enterprise accounts and navigating long sales cycles, with a focus on delivering tailored Red Hat solutions to meet customer needs.

This role plays a key part in helping Red Hat grow its presence in Greece and Cyprus, navigating complex sales cycles, fostering customer and partner success, and driving long-term business growth.

What you will do:

• Trusted Advisor : Act as a strategic advisor to end customers, understanding their business challenges and providing expert guidance on Red Hat products and solutions.

• Customer Relationships : Develop and maintain strong, long-term relationships with enterprise customers, ensuring their satisfaction and loyalty while driving account growth and retention.

• Solution Selling : Identify and develop new business opportunities by aligning Red Hat solutions to customer needs, with a focus on overcoming challenges typical in long sales cycles.

• Partner Collaboration : Collaborate closely with channel partners to extend Red Hat’s market reach, ensuring effective joint sales efforts and mutual success.

• Competitive Environment : Thrive in a highly competitive market by staying ahead of industry trends, competitors, and customer needs, positioning Red Hat as a preferred solution provider.

• Enterprise Experience : Leverage past experience working with enterprise customers to manage complex sales engagements, delivering value to large-scale organizations across multiple industries.

• Strategic Account Management : Manage a portfolio of high-potential accounts, focusing on both expanding existing relationships and identifying new prospects in Greece and Cyprus.

• Collaboration : Work cross-functionally with internal teams (e.g., technical, product, and support) and external partners to ensure Red Hat’s offerings are well-aligned with customer requirements and market needs.

What you will bring:

• Proven experience in enterprise account management, particularly with long sales cycles and solution-based selling in a competitive environment.

• Ability to act as a strategic advisor to both customers and partners, providing value-driven solutions.

• Experience working with channel partners to co-sell and expand market reach.

• Strong communication, relationship-building, and problem-solving skills.

• Knowledge of Red Hat’s product suite or experience in cloud, open-source, or enterprise software solutions is preferred.

• Ability to handle confidential customer information in compliance with Red Hat’s policies and applicable privacy laws.

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About Red Hat

Red Hat (https://www.redhat.com/) is the world’s leading provider of enterprise open source (https://www.redhat.com/en/about/open-source) software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact.

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