Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I Datacenter Logistics Manager , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Be at the forefront of the action in CO+I as part of our global datacenter operations.

Responsibilities

In the Datacenter Logistics Manager role, you will work with the Datacenter Operations Managers, Datacenter Project Managers, and Data Center Inventory & Asset Technicians (DIAT) to drive and implement consistent programs across the operations and logistic verticals in the datacenters. With your team, you will enable the build out, onboarding and operationalization of new datacenter capacity, and be responsible for ensuring that both IT and Critical Environment functions have all the components they need, in a timely and cost-effective manner, to guarantee smooth operations. You will also oversee the DIATs day-to-day operations providing you a complete end-to-end perspective and accountability. As part of the datacenter management team, your responsibilities will also include overseeing a diverse range of activities, including Ops Assurance, SLA monitoring, compliance, service level management and other management-related tasks.

This role calls for a balance of leadership, influence skills, supportive individual contributions, and expertise in enterprise-level operations.

As a successful Datacenter Logistics Manager , your performance objectives include:

• Empowering a culture of safety, security, and compliance in all aspect of datacenter activities

• Leading and managing a team of high-performing individual contributors and their ongoing talent development

• Managing and overseeing datacenter logistics operations

• Ensure the availability of materials and goods, such as deployment components, spare parts, and consumables, to enable continuous and smooth operations of both IT and CE functions

• Collaborating and coordinating with multiple internal and external business groups to ensure the successful delivery of service levels

• Analyzing and monitoring production operations and initiate corrective actions to ensure operational stability

• Initiate and establish quality standards for the Datacenter Logistics team and manage those initiatives through to completion

• Learn, live, and coach the One Microsoft culture and values. Lead through change by bringing clarity, generating energy, and delivering success

Qualifications

Required Qualifications:

• At least three years’ experience managing logistics operations in an IT and/or mission critical environment

• At least three years of experience with end-to-end operational warehouse/supply chain/logistics experience including the use of hand trucks and other powered and non-powered lifting devices

• At least two years’ experience leading and motivating a diverse, technical workforce

• Excellent verbal and written communication skills in English: Ability to effectively communicate and collaborate with different teams and stakeholders, including technical and non-technical personnel, to ensure clear and concise exchange of information and ideas

• Willingness to work flexible hours, non-business hours, or other scenarios required by rhythm of the business

Preferred Qualifications:

• Experience in managing logistics operations for Critical Environments: Demonstrated ability to oversee and coordinate the transportation, storage, and delivery of equipment and supplies for electrical and mechanical infrastructure in data centers or other mission-critical facilities

• Enterprise-level Experience in managing large-scale and complex projects/programs representing operational, business, and logistical verticals.

• Working knowledge of audit and compliance requirements in a large global enterprise

• Strong problem-solving skills, analytical capabilities, data analysis, and attention to detail

• Strong verbal and written communication and organization skills

• Must be able to multi-task and project manage many tasks simultaneously

• College or university degree in Supply Chain Management, Inventory Control, Logistics, Business Administration, Industrial Engineering or similar, or equivalent experience

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .