Technical Representative, IT Operations

Information Technology (https://jobs.concentrix.com/job-search/?category=Information Technology)

Location

Queretaro City, Mexico

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1545533EXTERNALENGLOBAL&step=1&utm_source=none)

Job Title:

Technical Representative, IT Operations

Job Description

The Tech Support It Ops is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems.

Job Description

This is an onsite position located in Queretaro, Mexico

• Support in project implementation

• Equipment control in SCCM and Active Directory

• Inventory control

• Installation of equipment for new accounts or projects. (new site)

• Equipment configuration

• Incident resolution according to SLA

• Safety of computer equipment

• Repair of computer equipment

• Maintenance of computer equipment

Candidate Profile

• Bachelor's Degree in related field from a four-year college or university with three to five years of relevant experience

• And meet timelines on deliverables

• Knowledge in the management of Windows & Mac OS network configuration.

• Knowledge in PC Maintenance.

• Knowledge managing DNS and Active Directory.

• Proficient in Microsoft Office

Our Benefits and Perks

Life Insurance

Paid leave (parternity, marriage.)

Recognition Program

Referral Program

Discounts

Location:

MEX Queretaro City Av. Epigmenio Gonzalez No. 500

Language Requirements:

Time Type:

Full time

If you are a California resident, by submitting your information, you acknowledge that you have read and have access to theJob Applicant Privacy Notice for California Residents (https://www.concentrix.com/resource/job-applicant-privacy-notice-for-california-residents/)

Apply Now (https://apply.concentrix.com/global/en/apply?jobSeqNo=CONCGLOBALR1545533EXTERNALENGLOBAL&step=1&utm_source=none)