Service Technician

Application deadline:

Workplace: Onsite Position

Job Location: Queensland, Queensland, Australia

Contract Type: Full-Time

Employment Type: Regular

An exciting opportunity awaits within the world's leading water technology company. Grundfos Pumps in Australia is seeking the skills of a talented Service Technician to join our friendly, inclusive, and highly inspirational Service Delivery team based in our Luscombe, (Brisbane) office, servicing our customers in Queensland.

The list of activities that the ideal candidate will undertake day to day includes:

• Disassemble, inspect, troubleshoot, repair and replace parts, reassemble pumps, pump systems, and accessories both in the Workshop and in the field.

• Upkeep of the workshop and general area.

• Commissioning and assessment of variable speed drives and motor interfacing, control and monitoring systems.

• Utilizing App and tablet-based reporting technology to complete tasks, and create lead-generation information for internal sales teams.

• Assist his/her manager by identifying and providing solutions for service and warranty matters.

• On complex issues, consult with our specialist in-house technical support staff.

• Prepare clear and complete service reports and ensure that these are submitted on time and as per the company requirements and format (such as warranty claims, working hours, sales lead generation and fault analysis reports)

• Register the identified product quality issues in the company systems.

• Provide feedback on relevant information to the respective stakeholders (sales, operations, customer service centre).

• Collect technical information from the site for our equipment database.

• Continues learning and development to build up hands-on service capability and expertise.

• Works in conjunction with the Grundfos core values and takes responsibility for own actions in addition to looking out for colleagues, partners, and customers.

• Safety assessment of risks of tasks before commencement of works.

• Comply with Grundfos, State and Federal OH&S, and EEO laws, legislation, regulations, policies, safety guidelines and procedures. Achieve company objectives, targets and strategies

• Execute and promote the Grundfos Purpose and Values

The ideal applicant will embody the following skills and attributes:

• Experience with electrical/mechanical hydraulic systems and/or pumps and rotational equipment.

• Ideally be a fully qualified Electrical Supervisor/Electrician in Queensland, however, having a ‘restricted’ license (disconnect/reconnect) will also be considered.

• Must have a full Australian-recognise driver’s license.

• Experience with pump technology, hydraulics, controls and variable speed drives would bean advantage.

• Being accountable and reliable, prompt and punctual.

• Process & outcome focused.

• High level of communication skills.

• Experience using information platforms such as SAP, would be an advantage.

• Experience in using MS Excel, Word, Outlook and PowerPoint.

• Assist in the packing, receiving, shipment and delivery of parts and equipment in the workshop.

• Be able to operate a forklift / willing to obtain a license.

Why Grundfos?

• A hugely satisfying role with regional exposure (Asia Pacific region)

• Competitive salary and excellent career prospects at a modern, driven organization with global values.

• Opportunity to work with highly motivated people in a supportive team environment.

• Access to extensive internal training and a wide range of employee benefits.

About our Company

With over 17 million pumps produced annually and over 22,000 employees in more than 55 countries, Grundfos is today one of the world’s leading manufacturers of pumps and pumping systems. Our products satisfy the markets’ needs for effective, reliable, and highly efficient solutions. We contribute to global sustainability by pioneering water technologies that improve the quality of life for people and care for the planet.

More Information

If this sounds like you, please click the 'Apply' button to progress with your application.

We look forward to hearing from you.

Please note that applicants must be citizens/permanent residency visa holders of Australia.

If you want to find out more information about Grundfos please visit our Grundfos social media channel here: https://www.youtube.com/grundfos or on Facebook: https://www.facebook.com/GrundfosEngineering

Grundfos is an Equal Opportunity Employer.

About Grundfos

Grundfos is one of the world’s leading water technology companies with more than 19.000 employees in 60+ countries all over the world. Our skills commit us to pioneering solutions to the world’s water and climate challenges and improve the quality of life for people. We dare to do things that others cannot or dare not do, as we believe innovation is not only a business opportunity, but an obligation. And what really matters to us is not short term profit, but the impact we make. By becoming part of our united powerful team, you too can drive this change no matter your role.

An inclusive team

We believe that the key to a work environment, where employees thrive and grow, is our ability to celebrate and value our differences in background, experiences and perspectives. In our recruitment process we welcome all professional people without consideration of age, colour, gender identity, national origin, physical or mental disability, ethnicity or religion.