ACT Program Assistant - Crisis Response

Job Details

Level

Entry

Job Location

Queensbury-Bay-PCFC - Queensbury, NY

Position Type

Full Time

Education Level

High School/GED

Salary Range

$20.00 - $22.00 Hourly

Travel Percentage

Negligible

Job Shift

Day

Job Category

Admin - Clerical

POSITION SUMMARY

Northern Rivers Family of Services is seeking a Program Assistant who will maintain smooth and patient-centered care for clients receiving services from the Assertive Community Treatment (ACT) program from intake to discharge.

If you want a rewarding career where you make a positive impact on clients and their families, we want to talk to you! At Northern Rivers Family of Services, we work together to make a difference in our client's lives while also strengthening our community.

PROGRAM ASSISTANT – Assertive Community Treatment (ACT)

The ACT Program Assistant is responsible for maintaining smooth and patient-centered care for clients receiving services from the primary licensed Assertive Community Treatment (ACT) program from the referral and intake process through ongoing treatment and discharge.

What you, as a Program Assistant, can expect at Northern Rivers:

• There are multiple opportunities for growth, continuing education, and potential qualification for education loan repayment

• You will truly be encouraged to implement your experience and qualifications while being appreciated for the expertise you bring to the team

• Competitive wages and an organization-wide belief in employee work/life balance

  Essential Duties and Responsibilities of the ACT Program Assistant

• Maintain information of contact information for local first responders and community health agencies.

• Develop and track a staff safety and monitoring system to include staff check-ins, and respond accordingly in case of staff or client incident.

• Alert community partners and referral sources when there are openings in the specialized program.

• Maintain accounting and budget records for recipient and program expenditures.

• Develop and maintain proficiency in using various agency software programs.

• Manage the referral, intake, treatment, and discharge process for the ACT program on a daily basis which includes coordinating appointments and processes with other program staff.

• Work with Health Home to assist in shared information between Health Home and ACT team.

• Management of program staff follow up calls to the discharged participants.

• Compile meeting minutes, general as well as specialized program data and various reports for ACT program stakeholders.

• Responsible for assisting in the development of program budgets, recording expenses, and tracking program spending.

• Schedule Psychiatrist/Psychiatric Nurse Practitioner appointments as directed by Team Lead and ensure that all appointments are correctly scheduled for program and alert clinicians and prescribers when various documentation is required.

• Other duties as assigned.

  EDUCATION and/or EXPERIENCE

• Requires an Associate’s degree and three years of related experience, or requisite education and experience, Bachelor’s degree preferred.

  Benefits You Will Love

• Health care package: medical, dental, and vision

• Tuition reimbursement

• Paid time off

• Holiday Pay

• 401 (K) plan

• Life Insurance

• Loan repayment assistance

• Leaving an indisputable imprint within the community and much more!

About Northern Rivers

We are a family of human service agencies united in our passion to helping children, families, and adults reach their potential. Northern Rivers coordinates the quality of care, depth of programs, and combined size and passion for the mission to provide care for more than 18,000 people each year in 41 counties throughout New York State. If you’ve got the talent, drive and desire to make a real difference in your community, you need to be a part of Northern Rivers Family of Services!

Apply today to become part of our team!

Northern Rivers is an Equal Opportunity Employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other characteristic protected under applicable law. We cherish the unique contributions of our diverse staff, and are building a culture where everyone has the opportunity to do the meaningful work here at Northern Rivers!