RN Care Delivery Manager

PLEASE EMAIL ME: JCALDERONHER@ACTALENTSERVICES. COM

* Ideally someone with an LTC or nursing home experience *

The RN Care Delivery Manager is responsible for supporting nursing standards of excellence through advanced professional education to deliver high-quality care. This role involves serving as a member of the management team, collaborating with all departments and employees to oversee day-to-day operations. The RN Care Delivery Manager provides guidance and implements best practices to achieve the organization's objectives, goals, and mission. The role is dedicated to improving the experience, satisfaction, and retention of patients, providing care coordination that is sensitive to diverse backgrounds, including age, gender, sexual orientation, cultural, linguistic, racial, ethnic, religious backgrounds, and disabilities.

Responsibilities

• Support the nursing standards of excellence through advanced professional education.

• Serve as a member of the management team, collaborating with all departments and employees.

• Oversee day-to-day operations to ensure high-quality care delivery.

• Provide guidance and implement best practices to achieve organizational objectives and mission.

• Cultivate an environment dedicated to improving patient experience, satisfaction, and retention.

• Coordinate care in a manner sensitive to diverse backgrounds and needs.

Essential Skills

• Current active and unrestricted license and registration in New York State as a Registered Nurse.

• Minimum of two years of administrative experience in a management capacity in a certified home health agency, long-term home health care, acute care, medical-surgical, and/or critical care, nursing home experience, diagnostic & treatment clinic preferred.

• Customer service experience is required.

• Managed long-term care insurance experience is beneficial.

• Minimum of one year of experience working with a frail or elderly population, or appropriate training from the PACE organization upon hiring.

• Supervisory experience is required.

Additional Skills & Qualifications

• Be legally authorized to practice in the State in which the healthcare professional will perform the function.

• Be medically cleared for communicable diseases and have all immunizations up-to-date before engaging in direct participant contact.

• Bilingual preferred.

• Care management and case management experience.

Work Environment

The role is based in an onsite medical clinic within a community healthcare setting. The work hours are from 8:30 AM to 5:00 PM, totaling 37.5 weekly hours. The work environment is supportive and collaborative, focusing on delivering high-quality patient care. Benefits include medical, dental, and vision insurance through United Healthcare, a 403(b) retirement plan with employer match, commuter transit and parking plans, FSA, DCA, HRA, HSA, EAP, and discretionary PTO.

Let me know if this is a role that you would be interested in or ANY other roles like this !

About Actalent

Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.

Diversity, Equity & Inclusion

At Actalent, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

• Hiring diverse talent

• Maintaining an inclusive environment through persistent self-reflection

• Building a culture of care, engagement, and recognition with clear outcomes

• Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email actalentaccommodation@actalentservices.com (%20actalentaccommodation@actalentservices.com) for other accommodation options.