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Quality Analyst, Crisis Services, Bureau of Mental Health Jobs

  • Quality Analyst, Crisis Services, Bureau of Mental Health

    City of New York - New York, New York
    ... , the Quality Analyst will: Systematically observe and evaluate calls, chats, and texts to/from ... . Identify key performance issues during programmatic oversight and request Corrective Action Plan to address ...

  • Quality Analyst, Crisis Services, Bureau of Mental Health

    City of New York - New York, New York
    ... Director of Crisis Services, the Quality Analyst will: Systematically observe and evaluate calls ... through routine reporting. Identify key performance issues during programmatic oversight and ...