St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

The Urgent Care Technician facilitates the patient’s flow into the hospital system. They are responsible for the registration of the patient (dependent upon location), receiving the patient into the clinical area, clerical duties, and assists with patient and health care team needs. The Urgent Care Technician interacts with the patient and/or family, therefore, acting in a professional and courteous manner at all times.

JOB DUTIES AND RESPONSIBILITIES:

• Accurately completes the registration process as outlined by the Registration Policy and Procedure Manual.

• Maintains a working knowledge of policies and procedures pertaining to outpatient registration, Systoc registration, order entry, and charge processes.

• Performs clerical duties related to the Urgent Care Center (to include answering phones, order entry, relay of messages, etc.).

• Performs clinical procedures within scope of practice (dressing application/changes, splinting, assist with casting).

• Assist with receiving patients into the system and anticipates needs according to the chief complaint.

• Documents patient information in the electronic medical record.

• Performs EKG’s, glucometry, phlebotomy, point of care testing, UDS collections, breath alcohol tests, and other specimen collections.

• Participates in creation of treatment plan as overseen by the RN.

• Communicates new orders and change in patient condition to the RN.

• Must be CPR certified.

• Monitors and maintains inventory of the department.

PHYSICAL AND SENSORY REQUIREMENTS:

Sit up to 2 hours per day; 1 hour at a time. Stand for up to 8 hours per day; 6 hours at a time. Walk up to 6 hours per day; 10 minutes at a time. Consistently lift, carry, and push objects up to 10 lb. Transport patients weighing up to 250 lb. via wheelchair, bed and/or stretcher. Frequently stoop and bend and reach above shoulder level. Must be able to perceive attributes of an object through touch. Must be able to hear as it relates to normal conversation and high/low frequencies. Must be able to see as it relates to general, near, far, color, and peripheral vision.

EDUCATION:

High school education or equivalent. Ability to read, write, speak, and understand English.

TRAINING AND EXPERIENCE:

High school graduate or equivalent. Experience working in a clinical setting required. Medical Assistant Training/Certification preferred. CPR certification. Medical terminology.

Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer. (http://www.slhn.org/EOE)

Founded in 1872, St. Luke’s University Health Network (http://www.slhn.org/) (SLUHN) is a fully integrated, regional, non-profit network of more than 20,000 employees providing services at 15 campuses and 300+ outpatient sites. With annual net revenue of $3.5 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital.

SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Fortune/Merative 11 times total and eight years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally.

SLUHN has been named a Top Workplaces 2023 by the Morning Call. In addition, St. Luke’s has been named a Top Workplace nationally, in the Philadelphia region, and in New Jersey. St. Luke’s is the ONLY healthcare institution in Pennsylvania and the third-highest ranked healthcare entity in the nation to be deemed a Top Workplace in 2023. In 2023, St. Luke’s was named one of America’s Best Employers for Women by Forbes. St. Luke’s was the only employer in the Lehigh Valley to be named to the list and was one of only two healthcare employers in Pennsylvania to receive the designation. St. Luke’s University Health Network is the top-ranked Lehigh Valley-based employer in Forbes Magazine’s ranking of employers in Pennsylvania.

Learn More Here. (http://www.slhn.org/About)