You will be joining our Customer Care Team to add your expertise + skills to the delivery of Customer Excellence.

Your role

Utilizing your demonstrated superior Air Logistics product + trade knowledge this role is primarily tasked with developing + diversifying business so that income increases, guaranteeing the future growth of the organization. Your core tasks + responsibilities will include:

Your responsiblities

To own, monitor + drive all sales activities of customers within your control, ensuring prospects are identified, qualified + nurtured through the sales pipeline so as to close profitable + sustainable customer deals.

• To align your sales efforts with CCL Managers, Pricing + Air Logistics Business Development teams, including pricing decisions.

• To monitor competition by gathering current marketplace information on pricing + products.

• To report customer feedback to the CCL team, supporting resolutions as required.

• To align with CCL colleagues when onboarding new customers.

• To maintain + update the most relevant customer information in internal systems.

• To regularly review customer portfolios with the CCL Managers and team.

• To focus on customer engagement, satisfaction, retention + reactivation through high levels of service quality in close collaboration with the CCL.

Who we are looking for

• Your strong selling skills + focus on customer + stakeholder relationships along with your strong time management will be key to your success.

• You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for in a Sales Representative role.

Kuehne + Nagel is an equal employment/affirmative action employer. If you require an accommodation for any part of the online application process due to a disability, please contact the Employee Services HR Help Desk at 1-800-267-1326 during the hours of 8:00am - 5:00pm EST; Monday through Friday or via e-mail at: HR.helpdesk@kuehne-nagel.com with the nature of your request. We will answer your inquiry within 24 hours.