Developmental Services Supervisor Of Case Management (40 Hour)

Hybrid

Recruitment # 250224-0578FP-001

Location Putnam, CT

Date Opened 2/25/2025 12:00:00 AM

Salary $90,516 - $122,070/year

Job Type Open to Agency Employees

Close Date 3/4/2025 11:59:00 PM

Go Back Apply View Benefits (https://www.jobapscloud.com/CT/jobs/?b=Benefits)

• Introduction

  Do you have a passion for helping individuals with developmental disabilities and are you looking to take on a supervisory role? If so, we invite you to take this opportunity to consider the Developmental Services Supervisor of Case Management position!

  The State of Connecticut (https://portal.ct.gov/) , Department of Developmental Services (DDS (https://portal.ct.gov/dds) ) – North Region – is accepting applications for Developmental Services Supervisor of Case Management (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=0578FP&R1=&R3=) , located in the Private Division in Putnam, CT.

  The incumbent will provide supervision and oversight to 10 case managers. The Developmental Services Case Management Supervisor is responsible for overseeing that requirements are met for the Waiver and Targeted Case Management through the case manager’s timely completion of Individual Plans, Levels of Need, and Quality Service Reviews of individuals.

  In the absence of the case manager, this position is responsible for providing case management support and services to maintain DDS Waivers and Targeted Case Management for individuals served. The DS Supervisor of Case Management will supervise 10 case managers who provide services to over 500 individuals who live in their communities and need support behaviorally, residentially, medically, and from assistive technology.

  The 10 caseloads are comprised of individuals on both the Comprehensive and IFS waivers. This position will supervise staff in East Hartford, Willimantic and Putnam - assuring necessary waiver requirements are met accurately and timely in order to maintain Medicaid reimbursement for much needed services. The incumbent will assure the DDS Mission is supported for individuals with intellectual disabilities to live meaningful lives and to fully participate as valued members of their communities. They will provide secondary coverage for other Supervisors and are responsible for CORE reviews and approvals. They will also undertake aspects of interviewing, hiring, and training incoming staff. They may also participate in Regional and Statewide meetings for the coordination of Individual and Private Services statewide, and represent the Department on ad hoc groups regionally or with other state agencies and/or community providers. Please visit this link (https://www.jobapscloud.com/CT/specs/classspecdisplay.asp?ClassNumber=0578FP&R1=&R3=) for a more comprehensive list of duties.

  Position Highlights: PCN #107206

• Full-time | 1st Shift | 80 hours bi-weekly | Hybrid

• Monday – Friday | 8:00 am – 4:30 pm

• However, work schedule flexibility is required in order to meet the needs of the agency.

  What we can offer you:

• View our new State Employee Benefits Overview (https://www.jobapscloud.com/CT/jobs/?b=Benefits) page!

• Professional growth and paid professional development opportunities.

• A healthy work-life balance (https://www.youtube.com/watch?v=y6n9M1Qd5fo) to all employees!

• Work at a Forbes-recognized company! Connecticut is proud to be featured on both America's Best Employers by State and Best Employers for New Grads in 2024. With our dynamic job market and commitment to fostering a thriving workforce, Connecticut stands out as a top destination for both seasoned professionals and fresh graduates seeking to launch their careers.

• The State of Connecticut is an eligible Public Service Loan Forgiveness employer, meaning you may be eligible to have qualifying student loans forgiven after 10 years of service. Click here (https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service) for more information.

  DDS Mission Statement:

  The mission of the Department of Developmental Servicers is to partner with the individuals we support and their families, to support lifelong planning and to join with others to create and promote meaningful opportunities for individuals to fully participate as valued members of their communities.

  Selection Plan

  In order to be considered for this job opening you must be a current State of CT employee of the agency listed above for at least six (6) months of full-time service or full-time equivalent service, absent any applicable collective bargaining language, and meet the Minimum Qualifications as listed on the job opening. You must specify your qualifications on your application.

  FOR ASSISTANCE IN APPLYING:

  Check out our Applicant Tips on How to Apply! Need more resources? Visit our Applicant Reference Library (https://portal.ct.gov/das/home/services-for-state-employees/statewide-human-resources/applicant-reference-library?language=en_US) for additional support throughout the recruitment process.

  BEFORE YOU APPLY:

• Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening, unless otherwise specified.

• Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification, the institution must be accredited. If the institution of higher learning is located outside of the U.S., you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below.

• Resume Policy: Per Public Act 21-69 (https://www.cga.ct.gov/2021/act/pa/pdf/2021PA-00069-R00SB-00056-PA.pdf) , resumes are not accepted during the initial application process. As the recruitment process progresses, candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter, resume, transcripts, diplomas, performance reviews, attendance records, supervisory references, licensure, etc., at the request and discretion of the hiring agency.

• Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.

• Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted, with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing DAS.SHRM@ct.gov.

• Salary Calculations: For current state employees, salary calculations are not necessarily comparable from one of the three branches of state government (i.e., Executive, Legislative, Judicial) to the other.

• Note: The only way to apply to this posting is via the ‘Apply’ or ‘Apply Online’ buttons on the official State of Connecticut Online Employment Center job posting.

  AFTER YOU APPLY:

• Referral Questions: This posting may require completion of additional Referral Questions (RQs), which must be completed by the questionnaire’s expiration date. If requested, RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).

• Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare, review this helpful Interview Preparation Guide to make the best impression!

• Stay connected! Log in daily to your JobAps Personal Status Board to track your status and check email (including spam/junk folders) for updates and tasks.

• The immediate vacancy is listed above, however, applications to this recruitment may be used for future vacancies in this job class.

• Note: This position will be filled in accordance with contractual language, reemployment, SEBAC, transfer, promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees, available at www.ct.gov/ethics.

  QUESTIONS? WE’RE HERE TO HELP:

• Due to high volume, we are unable to confirm receipt or provide status updates directly. For recruitment updates, please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process, reach out to Rocky Young at Rocky.Young@ct.gov

• If you require an accommodation to participate fully and fairly under the provisions of the Americans with Disabilities Act (ADA), please contact Edward Magnano, EEO Manager at (860) 418 – 6148 or Edward.Magnano@ct.gov

  Join the State of Connecticut and take your next career step with confidence!

  PURPOSE OF JOB CLASS (NATURE OF WORK)

  In the Departments of Developmental Services and Social Services this class is accountable for supervising Developmental Services Case Managers or Social Workers in a region or training school.

  EXAMPLES OF DUTIES

• Schedules, assigns, oversees and reviews the work of staff;

• Provides staff training and assistance;

• Conducts performance evaluations;

• Determines priorities and plans unit work;

• Establishes and maintains unit procedures;

• Develops or makes recommendations on development of policies and standards;

• Acts as liaison with other operating units, agencies and outside officials regarding unit policies and procedures;

• Prepares reports and correspondence;

• Secures information concerning latest developments and trends in intellectual disabilities and updates Case Managers accordingly;

• Explains departmental programs, policies and procedures to workers, individuals and the public;

• Consults with or advises staff to consult with psychological and multi-disciplinary personnel as appropriate;

• Observes planning support team meetings to insure compliance with DDS policies and utilization of good team process skills;

• Makes assessments of existing resources serving individuals;

• Monitors individual centered and waiver driven quality controls and addresses concerns accordingly;

• Assists in administration of individual participation in federal reimbursement programs;

• May represent facility in any legal proceedings involving individuals;

• Performs related duties as required.

  KNOWLEDGE, SKILL AND ABILITY

• Considerable knowledge of

• relevant agency policies and procedures;

• relevant state and federal laws, statutes and regulations;

• intellectual disability case management practices;

• social problems resulting from an intellectual disability and methods for dealing with those problems;

• inter-disciplinary approach to program planning;

• Knowledge of

• public and private resources for individuals with an intellectual disability;

• relationships between facilities for individuals with an intellectual disability, community agencies, courts and health facilities;

• Considerable

• interpersonal skills;

• oral and written communication skills;

• Ability to utilize computerized software;

• Supervisory ability.

  MINIMUM QUALIFICATIONS - GENERAL EXPERIENCE

The General Experience is defined as one of the following:

• A Bachelor's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and three (3) years of professional experience providing case management or casework services to an assigned caseload of individuals.

  OR

• A Master's degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional as set forth in federal regulations and interpretive guidelines and two (2) years of professional experience providing case management or casework services to an assigned caseload of individuals.

NOTE: A degree that meets the eligibility criteria for certification/designation as a Qualified Intellectual Disabilities Professional (QIDP) is a degree in the field of human services, healthcare or education including but not limited to: nursing, psychology, rehabilitation counseling, special education or sociology.

MINIMUM QUALIFICATIONS - SPECIAL EXPERIENCE

One (1) year of the General Experience must have been providing case management or casework services to individuals with an intellectual disability.

NOTE: For state employees this experience is interpreted at the level of a Developmental Services Case Manager.

PREFERRED QUALIFICATIONS

• Experience managing caseloads that focus in supporting individuals, families and guardians of adults with Intellectual & Developmental Disabilities (ID/DD) to work collaboratively to plan and navigate services and supports tailored to the individual’s needs.

• Experience/working knowledge of individual budgets and self-direction.

• Experience working with individuals and families, as well as other community stakeholders (i.e. School districts, parent groups, private providers, etc.).

• Experience working with multiple day and licensed and non licensed residential settings.

• Experience working in a supervisory capacity.

• Experience training staff on current policies and procedures.

• Experience with Microsoft Office Products, computer software, handling of databases and individualized electronic budgets (IP-6).

• Experience running reports, reviewing, analyzing, tracking and applying outcomes for staff performance appraisals.

• Experience providing support and services available to adults with Intellectual & Developmental Disabilities (ID/DD), both within and outside of the Department of Developmental Services.

• Experience working in crisis situations.

• Experience and the ability to effectively communicate and work cooperatively with various department such as Probate and Judicial Courts, Department of Social Services, and the Abuse Investigation Division.

• Experience analyzing, interpreting, and processing Medicaid Waiver requirements, DDS Home & Community Based Services (HCBS) Waivers, and accessing benefits through the Department of Social Services.

• Experience reading and interpreting Abuse and Neglect reporting policies and procedures.

• Experience relaying information to public audiences and developing

• measurement outcomes to prove messages are understood.

• Experience working in independent and collaborative environments.

  SPECIAL REQUIREMENTS

• Must be eligible for certification as a Qualified Intellectual Disabilities Professional as required by Federal regulations.

• Incumbents in this class may be required to possess and retain a valid Motor Vehicle Operator’s license.

• Incumbents in this class may be required to travel.

  Conclusion

  AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER

  The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women, minorities, and persons with disabilities.

  ACKNOWLEDGEMENT

  As defined by Sec. 5-196 of the Connecticut General Statutes, a job class is a position or group of positions that share general characteristics and are categorized under a single title for administrative purposes. As such, a job class is not meant to be all-inclusive of every task and/or responsibility.

Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online