-
Cummins Inc.
-
Pune,
India
...
.
Service Documentation : Creates and verifies customer, equipment, and technical information; captures ... performs diagnostics and completes repairs on equipment at customer sites.
**Customer Relations
...
-
Cummins Inc.
-
Pune,
India
...
-level knowledge of and/or experience with engine products.
Customer service experience ... DESCRIPTION
Key Responsibilities
Customer Relations : Establish and
...
-
Cummins Inc.
-
Pune,
India
...
ensures efficient, professional service, addressing customer needs, and maintaining high standards of ... customers to enhance service delivery and customer satisfaction.
**Training and Development
...
-
Cummins Inc.
-
Pune,
India
...
Testimonials
a) Participation in OEM Service Campaign / Customer Meets / Customer Training / Service ... activities performed - Customer Centricity
d) Branded Service to generate aftermarket sales
...
-
Cummins Inc.
-
Pune,
India
...
meet customer and business needs.
Analyze service metrics to improve channel development ... service management systems.
Technical Escalation: Balance timely customer response with
...
-
Cummins Inc.
-
Pune,
India
...
DESCRIPTION
Key Responsibilities:
Follow up with service team to complete service compliance.
Download visit compliance data and FSR from Optimus/ Consol.
Prepare base
...
-
Cummins Inc.
-
Pune,
India
...
:** Applying market knowledge to advance organizational goals.
Customer Focus: Building strong relationships and delivering customer-centric solutions.
Decision Quality: Making timely and
...
-
Cummins Inc.
-
Pune,
India
...
understanding of the unique needs of different audiences.
Customer Focus: Building strong customer relationships and delivering customer-centric solutions.
Ensures Accountability: Holding self and
...
-
Cummins Inc.
-
Pune,
India
...
plans with the Service Supervisor prior to customer contact. Works with the Service Supervisor to ... , scheduling service visits, work order processing, invoicing, quote creation, customer communication
...
-
Cummins Inc.
-
Pune,
India
...
knowledge to support customer needs and assess additional electrical loading.
Consult with facility ... and deliver communications that clearly convey information to different audiences.
**Customer
...
-
Cummins Inc.
-
Pune,
India
...
.
Customer focus - Building strong customer relationships and delivering customer-centric solutions ... -organizing and cross-functional teams and their customer(s)/end user(s) to construct high-quality, well
...
-
Cummins Inc.
-
Pune,
India
...
service excellence, mitigate risks, and gain increased value from the suppliers.
Project Resource ... and participate in the validation of the proposed solutions; represents the voice of the customer
...
-
Cummins Inc.
-
Pune,
India
...
, diagnostic, predictive and prescriptive analytical techniques.
Provide excellent customer service to ... required
The SAP Service and Warranty Functional Analyst develops & maintains a “super-user” level
...
-
Cummins Inc.
-
Pune,
India
...
concepts to meet Cummins and customer expectations.
Mechanical Design Specification : Creates ... that protects the customer; determines the assignable cause; implements robust, data-based solutions
...
-
Cummins Inc.
-
Pune,
India
...
DESCRIPTION
Responsibilities:
Drive a culture of service by anticipating ... solutions.
Enhance the customer experience with every interaction. Innovation **and Standardization
...
-
Cummins Inc.
-
Pune,
India
...
closely with IT technical service providers to ensure outsourced work packages are delivered to ... **
Competencies:
Customer focus - Building strong customer relationships and delivering customer-centric
...
-
Cummins Inc.
-
Pune,
India
...
metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer
...
-
Cummins Inc.
-
Pune,
India
...
, Inquiry, Order, Outbound Delivery, Billing, Credit Management, Export, Service Sale, Taxation, Pricing ... metrics, to ensure that it works as designed and meets customer requirements.
Business insight
...
-
Cummins Inc.
-
Pune,
India
...
metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer
...
-
Cummins Inc.
-
Pune,
India
...
metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer focus
...
-
Cummins Inc.
-
Pune,
India
...
through the collaborative effort of self-organizing and cross-functional teams and their customer(s)/end ... delivering business value desired by the customer at frequent intervals to ensure the economic success of the
...
-
Cummins Inc.
-
Pune,
India
...
support for critical issues.
Works closely with IT technical service providers to ensure outsourced ... ) standards, tools and metrics, to ensure that it works as designed and meets customer requirements
...
-
Cummins Inc.
-
Pune,
India
...
service providers to ensure outsourced work packages are delivered to specifications, meeting key ... requirements.
Customer focus - Building strong customer relationships and delivering customer-centric
...
-
Cummins Inc.
-
Pune,
India
...
technical service providers to ensure outsourced work packages are delivered to specifications, meeting key ... requirements.
Customer focus - Building strong customer relationships and delivering customer-centric
...
-
Cummins Inc.
-
Pune,
India
...
service providers to ensure outsourced work packages are delivered to specifications, meeting key ... requirements.
Customer focus - Building strong customer relationships and delivering customer-centric
...
-
Cummins Inc.
-
Pune,
India
...
audiences.
Customer Focus: Building strong customer relationships and delivering solutions that meet customer needs.
Project Management: Expertise in managing project scope, schedule
...
-
Cummins Inc.
-
Pune,
India
...
metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer
...
-
Cummins Inc.
-
Pune,
India
...
metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer
...
-
Cummins Inc.
-
Pune,
India
...
throughout the contract life using the required processes and tools to control costs, drive service
...
-
Cummins Inc.
-
Pune,
India
...
metrics, to ensure that it works as designed and meets customer requirements.
Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
Customer
...
