Our Purpose

We work to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. We cultivate a culture of inclusion (https://www.mastercard.us/en-us/vision/who-we-are/diversity-inclusion.html) for all employees that respects their individual strengths, views, and experiences. We believe that our differences enable us to be a better team – one that makes better decisions, drives innovation and delivers better business results.

Title and Summary

Senior Business Analyst

The Sr. Professional (procure to pay) will work in a cross functional team environment comprised of technical staff, application end-users, business owners and external vendors throughout MasterCard Worldwide to provide to provide functional application support for Oracle applications and other procure to pay applications globally.

• The ideal candidate will demonstrate functional knowledge of General administration iExpense, accounts payable, payments etc. Specifically related to functions in Oracle Applications (preferably R12 version).

• Candidate will also support corporate objectives such as compliance, stewardship, governance, risk management and business continuity as they relate to our global procure to pay applications.

Role

• Liaison with business owners and technical teams. Perform and own functions like understanding business requirements, formulating technical solutions, mapping business requirements to system functionality, designing and documenting functional requirements. Additionally performing hands-on system configuration and data loads where needed.

• Strong functional understanding of ERP application either Oracle Applications (R12) or similar, with good awareness of all functional configurations related to modules iExpense, purchasing, supplier maintenance, accounts payable, payments etc.

• Expected to have prior experience on integrating data between on premise to/from Cloud applications (vice versa)

• Provide ongoing Production Support - including problem management. Will include logging tickets, status communication & escalation (as needed).

• Apply newer technologies like bots, predictive analytics, mobile tools etc. to ensure automation, analytical reporting and digitized usage of applications.

• Support and lead efforts on application training and change management specifically for Oracle application and associated processes.

• Perform activities like creating/modifying reports, dashboards, implementing/updating workflows, purchasing setups, etc. in Oracle applications.

• Participate in efforts related to testing and documentation of business processes, configuration changes and application updates.

All About You

• Bachelor's or higher degree in Information Systems, Procurement, Sourcing, Finance - or equivalent work experience

• Knowledge on Oracle application (R12), primarily with modules like iExpense, purchasing, supplier maintenance, accounts payable, payments etc. is preferred

• Working knowledge on any ERP application is preferred.

• Proficiency with MS Office applications

• Excellent written & verbal communication skills required – with the ability to effectively communicate & develop strong relationships

• Solid active listening and good customer service skills

• Excellent time management and prioritization skills with the ability to independently prioritize and manage assigned projects

• International & Domestic travel may be required

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

• Ensure the confidentiality and integrity of the information being accessed;

• Report any suspected information security violation or breach, and

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.