At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.

We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.

We actively look for prospects who:

• Are passionate about client success.

• Enjoy collaborating with others.

• Strive to exceed expectations.

• Move boldly in the quest for superior and best in market solutions.

Job Description:

Join Pitney Bowes as an End User Computing – Citrix Administrator / Offshore

Years of experience: 5 + years

Job Location – Pune

Impact

We are looking for an End User Computing – Citrix Administrator

This role is responsible and accountable for EUC (End-User Computing) VDI Administrator for Pitney Bowes employees and contractors alike, ensuring PB Citrix infrastructure runs optimally, as well as cost effectively. Initial focus is on building and maintaining a resilient multi-cloud deployment providing desktops and applications to end-users. Creating procedures, building knowledge base articles, and reporting will be included in the role. The role also includes responsibility for collaborating with Pitney Bowes IT Teams, vendors as well as HR and Finance to drive continuous improvement of user experience.

Looking for at least 6-8 years of EUC Citrix/Desktop virtualization (Hardware and Software) experience to be working at India office.

The Job

• Forecasting short-term and long-term end-user needs and ability to satisfy demand. 

• Improving new hire VDI provisioning as well as equipment for established employees 

• Overseeing VDI support team during daily operations. 

• Defining/Coordinating application package creation for deployment via PB Software Center 

• Coordinating the EUC support team including training, career development, and customarymanagerial responsibilities. 

• Collaborating with IT support teams & other Support Functional Teams. 

• Defining performance metrics and targets and implementing performance management processes and SRE mindset to use objective and subjective data to drive continuous improvement. 

• Effectively collaborating with IT, HR, and Pitney Bowes business owner stakeholders toaccomplish duties. 

• Assist with preparing Statement of Work documents and seeking vendor input.

Qualifications & Skills required .

• Previous admin-level role in desktop virtualization management experience a plus. 

• Collaborative - Builds partnerships and works collaboratively with others to meet shared objectives. 

• Manages ambiguity - Operates effectively, even when things are not certain, or the way forward is not clear, self-starter.  

• Organizational savvy - Maneuvers comfortably through complex policy, process, and people-related organizational dynamics. 

• Big- and small-picture oriented – Easily navigates from strategic to tactical in a world with many moving parts, stakeholders, and activities. 

• Excellent troubleshooting skills – Strong ability to see a problem through to resolution and implementation of best-practice solutions in both Desktop and Server environments. 

*Technical Skill Set: *  

• Citrix CVAD and Cloud offerings 

• Citrix MCS, WEM, and related technologies 

• Azure / Windows virtual desktops 

• AWS hosting 

• HCI architecture (VXRail and Nutanix) 

• Software Asset Management 

• Software Licensing models 

• Incident, Work Order & Change management (ITSM) 

• Inventory Management and tools (AMDB, CMDB)

About Pitney Bowes

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; office mailing and shipping; presort services; and financing. For 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes at  https://www.pitneybowes.com/in .

Only Talent Matters at Pitney Bowes

Pitney Bowes is an equal opportunity workplace. To remove unconscious biases from our hiring process, we encourage ‘Blind Applications’ from candidates applying for jobs at Pitney Bowes. This means that details such as gender, caste, religion, nationality, and age are omitted from applications. And candidates can choose to reveal only their first or last name on the application.

Watch the video here: https://www.youtube.com/watch?v=dNB-K5KFU78

Watch the videos below for more information about Life at Pitney Bowes:

• Who we are (https://www.youtube.com/watch?v=DDHx_0OV6D4&list=PL06B89F1DD8A5475A)

• Pitney Bowes All Stars

• Pitney Bowes named a Great Place to Work ®

• Pitney Bowes Gratitude Video (https://www.youtube.com/watch?v=mbCW_yZyyfY)

• Pitney Bowes COVID Care

We will:

• Provide the will: opportunity to grow and develop your career

• Offer an inclusive environment that encourages diverse perspectives and ideas

• Deliver challenging and unique opportunities to contribute to the success of a transforming organization

• Offer comprehensive benefits globally ( P B Live Well )

Pitney Bowes is an equal opportunity employer that values diversity and inclusiveness in the workplace.

All interested individuals must apply online.

Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.

Women/Men/Veterans/Individuals with Disabilities/LGBTQ are encouraged to apply.

All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.