Catering Associate Manager

 

Online applications must be received before 12:00am on:

September 16, 2024

If a date is not listed above, review the Applicant Instructions below for more details.

 

Available Title(s):

1246-YN_ADMINPRO - Food Service Associate Manager

 

Business Title:

Catering Associate Manager

 

Employee Type:

Admin. Professional

 

Position Details:

 

Summary of Duties:

 

Under the direction of the General Manager Culinary Support Center, this position will:

 

• Assist with meeting reservations, banquet event order completion, client contact and billing for University Catering.

 

• At assigned catering events, supervise and direct the activities of banquet staff for all aspects of catered events, ensuring that all guests are properly served and attended to throughout assigned catered events.

 

• Position is responsible for hiring and scheduling, student employees for University Catering. Position assists with supervising, evaluating, and coaching of all student managers/supervisors and student employees for University Catering

 

• Gather and deploy resources such as personnel, china, linen and trucks in an efficient and cost-effective manner.

 

• Maintain a high level of customer service throughout all events.

 

• Adhere to all food handling and sanitation guidelines. Assist with product inventory as needed.

 

• Ensure service equipment and supplies are in good working order. Ensure catering venues are clean and well-maintained throughout the event.

 

• Acts as client point of contact, customer service leader and subject matter expert for all event operational needs supporting the needs of the Catering Management Team.

 

• Contribute to a positive, productive, and harmonious work environment.

 

• Assist and monitor annual capital and operating budgets.

 

Required Qualifications:

 

• A Bachelor's degree in hotel and restaurant administration, institutional management, business administration or closely related field and two (2) years of supervisory/management experience which included planning and budgeting. Additional qualifying food service work experience and/or vocational training in quantity food preparation may be substituted, year-for-year, for college education.

 

• Knowledge of Windows based computer systems and Microsoft applications.

 

• Demonstrated strong leadership skills, organizational abilities, and supervisory experience.

 

• Experience developing and maintaining operational policies and procedures.

 

• Experience administering budgets, monitoring expenses, ensuring equipment maintenance and maintaining inventories.

 

• Must have, or be able to obtain by time of hire, a valid driver's license and meet requirements in accordance with https://policies.wsu.edu/prf/index/manuals/safety-policies-procedures-manual/sppm-7-10/#four_3 and departmental driving standards.

 

• Must possess or be able to obtain within 14 days of employment, a Washington State Food Handler's Permit.

 

• Must be able to work a flexible schedule including evenings and weekends.

 

Preferred Qualifications:

 

• Experience in event planning/coordination and/or catering scheduling.

 

• Knowledge of computer systems related to facility management or scheduling.

 

• Demonstrated knowledge of full-service catering operations.

 

• Exper