Job Description

In this role you will own Technical and C-level relationship with customers on different stages of their Oracle Cloud journey. Your key measure will be OCI consumption and customer satisfaction.

You’ll be measured on driving operational performance goals and will be responsible for achieving quarterly targets in terms of renewal rates to maximize revenue and minimize cancellations. You will build and transform large teams, improve internal processes and systems to achieve operational performance that meets or exceeds goals. You will participate in strategic and tactical planning for the division. Your team will own resolution of client issues acting independently and coordinating extending teams globally on behalf of your customers.

Career Level - IC3

Responsibilities

• Manages the accountability for both cloud services and customers.

• Develop and maintain relationships with senior leadership across lines of business and third parties.

• Plan and deploy account governance activities to optimize Oracle and customer resources assigned to their cloud journey.

• Advise the account on effective and efficient way to use Oracle support services and products, tools, systems, interfaces, and procedures.

• Assure and improve the quality of the service and maintain accurate account information.

• Communicate opportunities for customers to engage with Oracle such as technical events and business seminars.

About Us

As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s problems. True innovation starts with diverse perspectives and various abilities and backgrounds.

When everyone’s voice is heard, we’re inspired to go beyond what’s been done before. It’s why we’re committed to expanding our inclusive workforce that promotes diverse insights and perspectives.

We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity.

Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.

We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling +1 888 404 2494, option one.

Disclaimer:

Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

* Which includes being a United States Affirmative Action Employer