Brice Equipment, LLC

Rotational (Fixed Term)

Pay Range: $32 - $40 per hour

Season Schedule: 3 weeks on, 3 weeks off

Why choose us?

Our founding company was built more than 50 years ago and has a legacy of welcoming new employees with our commitment to provide the best place to work by inspiring financial security and premier health and wellness programs for you and your family while enjoying an adventurous and dynamic culture.

Our employees commitment to protecting the environment is intrinsic and deeply rooted, both individually and collectively at Brice, giving you purpose driven work that is impactful. We pride ourselves on our reputation for anticipating client needs. You can count on Brice Equipment to be there when you need us most.

What does Brice Equipment LLC do?

Brice Equipment provides arctic-grade equipment and support services to the oil and gas, and construction industries on the North Slope, Cook Inlet and throughout Alaska. Brice Equipment currently hosts a fleet of more than 400 pieces of equipment, ranging from heavy construction machinery to mobile support equipment. Brice Equipment encourages you to grow your career through hands-on training to learn other areas of Brice Equipment. We foster innovation and a commitment to excellence.

What can you expect?

As the Service Writer, you will maintain accurate and on-time reports and records relative to the service departments operation within the company. You will assure that all charges related to work orders are posted properly and make sure all work orders are closed on a timely basis. You will also process warranty and Product Improvement Claims. You also must conduct yourself in the presence of customers in a manner that promotes a positive image of the company.

How will you do it?

• Open work orders as directed by the Service Manager and maintain control until closed and invoiced.
• Create and maintain equipment rental contracts.
• Track and account for equipment rentals for major projects as directed.
• Handle repair order charges, warranty validation and claims coverages including computation of charges, submission and follow-up.
• Maintain the service library with information that is current.
• File bulletins, manuals, and video tapes under the direct supervision of the Service Manager.
• Handle service department filing and records.
• Update customer profiles using equipment, hours or other information from the customer work orders.
• Assist in handling customer complaints and concerns.
• Greet customers immediately in a courteous manner.
• Treat customers fairly and with honesty and demonstrate our commitment to superior customer service and ethical business practices.
• Support the companys priority of a safe working environment by participating in safety training and regular meetings as well as constantly monitoring the work environment for safety hazards.
• Work in a constant state of alertness and in a safe manner.
• Perform other duties as assigned.

Supervisory Responsibilities:

This position will have no supervisory responsibilities.

Knowledge, Skills, and Abilities:

• Knowledge of construction equipment parts and supply.
• Ability to operate standard business computer utilizing business applications; knowledge of or ability to learn Microsoft Office Suite and TEXADA software
• Ability to read and interpret documents, specifications, manuals, and other written information.
• Ability to speak clearly and persuasively in positive or negative situations.
• Ability to actively listen, and proactively request clarification when needed.
• Ability to productively participate in meetings.
• Ability to write clearly and informatively.
• Ability to work in a fast-paced working environment with constantly changing work priorities.
• Ability to work in a team to facilitate and reach company objectives.
• Abi ity to manage difficult or emotional customer situations; responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Ability to perform work in a timely manner, practice independent judgment and make decisions.
• Ability to develop alternative solutions when necessary.
• Ability to work safely and efficiently with minimal supervision.
• Ability to exercise judgment and make decisions.
• Ability to set and achieve challenging goals; demonstrate persistence and overcomes obstacles.
• Ability to prioritize and plans work activities; use time efficiently; plan for additional resources.
• Ability to interact with others in a tactful manner; react well under pressure; treat others with respect.
• Ability to perform work with accuracy and thoroughness; look for ways to improve and promote quality; monitor own work to ensure quality.
• Ability to meet productivity standards and strive to increase productivity.
• Ability to observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and to use equipment and materials properly in a safe and efficient manner.
• Ability to follow instructions, respond to management direction, and take responsibility for own actions.
• Ability to operate a motor vehicle in a safe and efficient manner.

Who is Brice Equipment LLC looking for?

Minimum Qualifications:

• High School Diploma or equivalent required.
• Valid state drivers license and qualified to operate a vehicle under the conditions of the Brice Equipments Driving Policy.
• Ability to pass a drug, driving and background screening.

Preferred Qualifications:

• Two years previous experience as a Service Writer preferred.
• Two years previous experience working in Prudhoe Bay/North Slope preferred.
• Current NSTC certification preferred.

More reasons you will love working with Brice Equipment LLC:

• Health insurance through the Federal Employee Benefit Program (FEHB) with many plans to choose from with ridiculously low employee premiums. *Eligible if expected to work 130 hours per month or more for at least 90 days
• Dental and Vision Insurance.
• FSA health care and/or dependent care/HSA with HDHP.
• Employee Assistance Program for you and your family.
• Company paid Life Insurance, ADandD.
• Voluntary paid Life Insurance and ADandD as well as STD, Accident, Cancer/Critical illness, and Whole Life Insurance.
• Ten (10) paid holidays. *When regularly scheduled to work that day.
• 401(K) match at $0.50 on the dollar up to 6% of your contribution.

*Benefits may vary based on status of position and subject to associated plan eligibility provisions, or company handbook. For questions, please email the Human Resources Department at

[recruitment@calistabrice.com]{rel="noopener noreferrer" target="_blank"}

How do you apply?

Please visit our careers page at www.calistabrice.com{rel="noopener noreferrer" target="_blank"} and select Brice Equipment LLC under the company tab.

You have questions, or need assistance with applicant accommodation, how do you reach a recruiter from Brice Equipment LLC? Simply reach out to [recruitment@calistabrice.com]{rel="noopener noreferrer" target="_blank"}

As an Equal Opportunity/Affirmative Action Employer, we believe in each persons potential, and well help you reach yours.<