In Global Data Insight & Analytics (GDIA), we aspire to navigate Ford Motor Company through the disruptiveness of the information age, harnessing the power of data and artificial intelligence to realize the enterprise’s known goals, reveal hidden opportunities, and achieve data superiority.

The GDIA Complexity Analytics team develops data products, analytic software and provides insights to a broad range of skill teams and delivers value to Ford using critical thinking, artificial intelligence (AI), machine learning (ML), and optimization techniques.

• COLLABORATE: Pairing with Teams System and Software Engineers to make sure everyone is on the same page. Spearheading Communication throughout the launch process.

• PERSONAS: Document Personas (job title, job description, experience level, goals, pain points) by performing interviews, JAD Sessions, user research, surveys and observing people doing their job. Understand pain points, Improvements, Possible benefits, Guidelines and Objectives.

• USE CASES: Identify and document Use Cases.

• REQUIREMENTS MANAGEMENT: Identify and document Requirements. Review requirements to ensure that best practices have been adhered to (e.g.; testable; requirements are not combined; etc.). Work with Product Team to ensure that requirements traceability has been established.

• MAP/OPTIMIZE PROCESSES: Map and improve processes via Swim Lane Diagrams and Value Stream Maps (VSMs)

• UNDERSTAND ARCHITECTURE: Work with Architects to understand / design (as needed) the product, technical and data architecture and how they affect characteristics of the product.

• EVALUATE: Provide feedback and recommendations on presented products.

• DESIGN: Product Visuals (Sketches, Graphics and Branding), Various Prototypes, Informative and Interactive Designs, User Flows/Journeys, Wireframing, Mapping and Design Boards needed to demonstrate planned functionality. Review the wireframes with users to get feedback and ensure that they are intuitively obvious from a usability perspective.

• USABILITY/USER EXPERIENCE: Perform Usability Testing (heuristic reviews, A/B testing, use case walk-throughs, etc.) to ensure that the product achieves the requirements and adheres to usability best practices.

• TEST: Perform application testing to ensure it achieves the requirements.

• TRAIN: Assist with creation of training materials.

• Bachelors degree in related field or work equivalent work experience

• 3+ years of experience working as a Product Designer in a large IT/Analytics organization

• Strong verbal/written communications, critical thinking, consulting, decision making

• Knowledge of interviewing techniques

• User Persona definition

• User Journey mapping

• Use Case definition

• Requirements / requirements traceability

• User interface design and development + experience creating styles and style guides

• Knowledge of the Veterans With Disabilities Act and how it affects Ford internal-facing and external-facing applications, plus knowledge of WCAG (World Consortium of Accessibility Guidelines)

• Process mapping / swim lanes

• Knowledge of and experience with testing products

Pref skill:

Product Development, Product Design, Agile Methodology, Design Thinking, User Research, Competitive Analysis, Financial Analysis

NICE TO HAVE SKILLS:

• L2/L3 support experience

• Creative

• Empathetic

• Story Telling

• Risk management

• Basic Psychology Knowledge

• Knowledge of software and applications

• Understanding of the technology related to supported products

• Understanding of Lean concepts, including DMAIC and DFSS

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, and prescription drug coverage

• Flexible family care, parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Vehicle discount program for employees and family members, and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here: Benefit Summary (https://corporate.ford.com/content/dam/corporate/us/en-us/documents/careers/2025-benefits-and-comp-gsr-sal-plan-1.pdf)

*Please note: This is a remote role but if you live within 50 miles of Dearborn, MI, or Palto Alto, CA you will be expected to commute on-site up to 3 times a week *

*Visa Sponsorship is NOT provided for this role *

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, If you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 41991