Northern Light Home Care and Hospice

Department: Hospice Unit

Position is located: Northern Light Home Care and Hospice Presque Isle

Work Type: PRN

Hours: Variable

Work Schedule: Variable - Primarily days with weekend rotation

Summary:The Home Health Aide is responsible for providing personal care to a designated group of clients in their homes as directed by a Registered Professional Nurse, Physical Therapist, Occupational Therapist or Speech Language Pathologist. The incumbent is responsible for para-professional aspects of care, client safety and installation of telehealth equipment in the client’s home. The Home Health Aide collaborates with the client's primary clinician and other members of the client care team. Performance reflects the mission and values of Home Care & Hospice.

Responsibilities:Clients- We actively assist clients and families to achieve their highest level of personal health and independence.• Recognizes that clients are the reason we exist as an organization.• Recognizes the uniqueness of each client/family.• Treats clients/families with the “golden rule” in mind.• Recognizes that clients/families may have different beliefs/values and accepts them without judgment.• Links clients/families to appropriate services when indicated.• Seeks assistance from other team members when barriers to effective treatment are present.Integrity- We maintain the highest levels of integrity, worthy of client and community trust.• Stands up for what is believed to be the right course.• Keeps confidences.• Is a direct, truthful individual.• Accepts responsibility for own mistakes.• Apologizes for misunderstandings, inconveniences, or mistakes.Stewardship- We use our resources thoughtfully and responsibly.• Understands and supports the mission of VNA.• Uses VNA resources appropriately and not excessively• Avoids waste.Employees- We value the contribution of our employees as partners in our mission and actively seek their input and participation.• Identifies and communicates opportunities for improvement.• Resolves issues directly with people/person involved.• Maintains a balanced perspective.• Demonstrates flexibility.• Maintains a positive attitude.• Seeks first to understand, then to be understood.• Participates in new employee integration.• Supports work/life balance for self and others.Excellence- We deliver compassionate, professional, high quality care and service.• Responds with empathy to those who are less fortunate.• Responds to problems quickly and directly.• Seeks opportunities to learn and grow.• Presents a professional image and wears ID badge.Respect- We demonstrate reverence and compassion for all people.• Shows sincere interest in each person.• Expresses appreciation.• Seeks to understand others' thoughts, feelings, and concerns.• Treats all persons with respect and compassion.Collaboration- We partner with others to achieve our mission.• Participates in internal and external educational opportunities within and outside of VNA.• Speaks positively about the organization.• Seeks to involve others when appropriate.• Acts as a resource to assist others in area of expertise.Community- We are dedicated to serving those in need, using our resources, expertise and influence to achieve the greatest good.• Spends the extra effort to put people at ease.• Motivates individuals and teams.• Helps individuals realize the importance of their work in contributing to the mission.Para-professional Responsibilities- Provides personal care and light housekeeping for all clients under the direction of a qualified, professional clinician.• Adheres to established Agency, regulatory and licensing standards in performance of client care.• Acknowledges and understands the HHA role as it relates to interdisciplinary team members.• Recognizes symptoms and changes in the client’s condition and provides feedback to the primary clinician to assist in the evaluation of care.• Calls client in advance of visit time.• Provides service and produces work at or above expected levels of quality and consistent with agency defined quantitative standards.• Documents accurately, completely and in a timely manner.• Demonstrates knowledge, skills, and abilities necessary to provide care to the age groups served.Telehealth Responsibilities- Installs and programs telehealth equipment in the client’s home.• Programs telehealth monitor as indicated by the manufacturer’s instructions.• Instructs the client and/or caregiver in how to utilize the monitor.• Assures that the monitor is transmitting data and troubleshoots/corrects problem as indicated.Performs additional duties as required or assigned.

Other information:Current license to drive in the state of Maine, with reliable transportation and agency required auto liability insurance. Must be able to travel within assigned region, or statewide, depending on the position.

Competencies and skills:Essential:* Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. * Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of diversity, inclusion, empowerment and cooperation.* Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. * Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Credentials:Essential:* Maine Certified Nursing Assistant License or eligible to obtain. BLS.

Education:Essential:* High School Diploma or GED

Other Requirements:

Valid driver's license with reliable transportation and agency required auto liability insurance. Ability to travel in assigned service area.

Working conditions:Essential:* Potential exposure to abusive and/or aggressive people.* Potential exposure to diseases or infections.* Need to drive to perform responsible duties.* Potential exposure to hazardous materials.* Potential exposure to noise levels being uncomfortable.* Potential exposure to noxious odors.* Potential exposure to very hot or cold temperatures.* Work with computers, typing, reading or writing.* Continuous sitting.* Alternate shift schedules (day, evening, nights, weekends).* Lifting, moving and loading over 50 pounds.

Position Home Health Aide/CNALocation Req ID null