Role purpose - Develop and deploy a continuously improving and sustainable business operating system that delivers present and future customer requirements for quality. Act as the final authority on all quality and risk related matters within the business. Be the voice of the customer in exceeding their quality expectations and take a leading role in assuring product safety. Ensure the company complies with all Environmental, Health, Safety and Energy. Key member of the site Leadership Team, providing business support and strategic direction.

Key responsibilities

Quality Management System

Develop and/or deploy a quality vision and strategy with clear objectives, which is aligned with the business vision and customer requirements as well as create and maintain a balanced quality organisation to ensure its capability to sustain planning, control and improvement activities.

Improvement/Innovation

Establish, maintain, and continuously improve the Management System aligned with Excellence System requirements (including IATF and ISO Standards).

Quality Testing Design

Define quality targets and lead quality CI (continuous improvement) plans and projects to deliver safe, high quality products and services.

Health, Safety and Environment

Ensure all Health, Safety, Environmental, and Energy procedures are adhered to. Continuously improve procedures, keeping them up to date with current legislation and standards.

Leadership and Direction

Explain the local action plan to support team members in their understanding of what needs to be done, and how this relates to the broader business plan and the organization's strategy, mission and vision; motivate people to achieve local business goals.

Operational Compliance

Identify, within the team, instances of non-compliance with the organization's policies and procedures and/or relevant regulatory codes and codes of conduct, reporting these and escalating issues as appropriate.

Data Collection and Analysis

Collate and analyze data using pre-set tools, methods and formats. Involves working independently.

Stakeholder Engagement

Assist with stakeholder engagement by arranging actions, meetings, events, and supporting materials to promote stakeholder understanding and commitment.

Performance Management

Provide coaching to team members to develop their skills.

Budgeting

Track budgets and report variances to more senior colleagues.

Values & Behaviours

Ingenious: Manages complexity

Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. For example, looks at complex issues from multiple angles; explores issues to uncover underlying issues and root causes; sees the main consequences and implications of different options.

Ingenious: Driving continuous improvement

Knows the most effective and efficient processes to get things done, with a focus on continuous improvement. For example, uses metrics and benchmarks to monitor accuracy and quality. Takes steps to make methods productive and efficient. Promptly and effectively addresses process breakdowns.

Collaborative: Builds trust

Gains the confidence and trust of others through honesty, integrity, and authenticity. For example, demonstrates integrity, upholding professional codes of conduct. Instills trust by following through on agreements and commitments despite competing priorities and by being honest and straightforward.

Principled: Accountability

Holds self and others accountable to meet commitments. For example, tracks performance and strives to remain effective, learning from both successes and failures. Readily takes on challenges or difficult tasks and has reputation for delivering on commitments.

Principled: Communicates effectively

Develops and delivers multi-mode communications that convey a clear understanding of the unique needs of different audiences. For example, disseminates knowledge, insights, and updates in a polished, precise, and compelling manner. Demonstrates a deep interest in others' comments. Creates rich documents and reports.

Principled: Manages challenging conversations

Steps up to address difficult issues, saying what needs to be said. For example, shares own ideas and points of view openly, regardless of potential criticism or risk; shows conviction when faced with adversity and challenges; raises difficult topics to be sure they are addressed.

Principled: Influence

Uses compelling arguments to gain the support and commitment of others. For example, gives many insightful suggestions and offers thoughtful positions, once informed about the issues. Thinks carefully and solicits insight into how to build a compelling argument that resonates with others' interests.

Driven: Empowering

Provides direction, delegating, and removing obstacles to get work done. For example, asks questions to understand the desired outcomes for the role; confirms accountabilities with others so that work can be done effectively and efficiently; informs stakeholders when there are delays or problems that will affect them.

Driven: Early technical adopter

Anticipates and adopts innovations in business-building digital and technology applications. For example, investigates technologies to learn some cutting-edge best practices. Uses digital/social media to benefit the team and add value to the work being done; understands how to avoid misuse of these tools.

Skills

Action Planning

Works without supervision and provides technical guidance when required on developing appropriate plans or performing necessary actions based on recommendations and requirements.

Planning and Organizing

Works without supervision and provides technical guidance when required on planning, organizing, prioritizing and overseeing activities to efficiently meet business objectives.

Policy and procedures

Works without supervision and provides technical guidance when required on developing, monitoring, interpreting and understanding policies and procedures, while making sure they match organizational strategies and objectives.

Compliance Management

Works without supervision and provides technical guidance when required on achieving full compliance with applicable rules and regulations in management and/or operations.

Review and Reporting

Works without supervision and provides technical guidance when required on reviewing and creating relevant, lucid and effective reports.

Health and Safety

Applies comprehensive knowledge and skills to independently manage and apply safe systems of work while providing guidance and training to others.

Data Collection and Analysis

Works without supervision and provides technical guidance when required on analyzing data trends for use in reports to help guide decision making.

Risk Management

Identifies, assesses, prioritizes and manages risks without supervision and provides technical guidance when required.

Education

Bachelor's Degree or Equivalent Level

Experience

Experience enables job holder to deal with the majority of situations and to advise others (Over 3 years to 6 years)

GKN Automotive is the market leader in conventional, all-wheel and electrified drive systems and solutions. With a comprehensive global footprint, we design, develop, manufacture and integrate an extensive range of driveline technologies for over 90% of the world’s car manufacturers. As a global engineering company, innovation is what differentiates us from our competitors and is central to our success. A balance of cultures, ethnicities and genders help bring new ideas and creativity to GKN Automotive. We need people of different backgrounds, with different skills and perspectives to spark originality, imagination and creativeness in our teams around the world. GKN Automotive is an equal opportunity employer. We treat all our employees and applicants fairly and are committed to ensuring that there is no discrimination or harassment against any employee or qualified applicant on the grounds of age, race, creed, colour, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status or any other characteristic protected by law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process. Please contact us to request any such accommodation.

GKN Driveline provides equal employment and affirmative action opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, age, genetic information, pregnancy, or disability.