Skype helps millions of people stay connected with those they care about the most. We’re looking for a Product Manager II with a technical background who is passionate about building high-quality consumer-grade products that customers trust and love. Based in the heart of Europe- Prague, our team is dedicated to delivering exceptional experiences for Skype users worldwide. 

As a Product Manager II, you will be responsible for defining feature roadmaps, designing the best user experience, measuring success, and using data insights to inform future plans. You’ll have the opportunity to work closely with partners across engineering, design, data science, and product to deliver world-class experiences across our desktop, mobile, and web apps. This role requires a blend of product thinking, strategic thinking, user-centric design, cross-team collaboration, and external customer engagement. Your contributions will be pivotal in shaping the product roadmap, enhancing the user experience, and ensuring that Skype remains a trusted communication platform for millions.  

What’s it like to work on Skype? We thrive in a fast-moving environment that lets us quickly explore, iterate, and deliver value to our customers. Our colleagues are among the best in the industry and share a passion for delivering an amazing product. We’re a team that values diversity of opinions, continuous learning and having fun! Balancing analytical and technical skills with the ability to influence decision makers would be vital to delivering impact & results. If you want to work in a startup-like environment with the desire to move fast, this is the team for you.

Responsibilities

• Understand business goals and user needs, collect requirements, and synthesize product plans to deliver maximum impact  

• Deliver end-to-end product, including competitive research, requirements definition, user experience, and delivery  

• Validate and improve product over time through measurement and experimentation  

• Engage with customers, and triage, prioritize, and address customer feedback for your area  

• Manage dependencies across teams to ensure features solve customer needs cohesively 

Qualifications

Required Qualifications:

• Bachelor's Degree ANDexperience in product/service/project/program management or software development

• OR equivalent experience.

Preferred Qualifications:

• Product management experience delivering end-user facing products and services. 

• Passion towards defining end-user facing UX products 

• Innate curiosity and the ability to thrive in an ambiguous and rapidly changing startup environment. Self-starters and innovators with a positive, collaborative can-do attitude and bias for action are very welcome. 

• Strong affinity and experience in user-centered design, UX design and innovating on behalf of the customer is required. 

• Understanding of desktop, web and mobile technologies 

• Great problem-solving skills and ability to think strategically and analytically to define and track success metrics for your areas 

• Ability to wear many hats and learn quickly, and collaborative skills to lead a change in direction when needed. 

• Excellent written and verbal communication and presentation skills at all levels of the organization, technical and non-technical. 

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .