Job Information
ADP GV Service Center Representative in Prague, Czech Republic
We are currently looking for a talented GV Payroll Support Specialist to join our team in Prague. This is a great opportunity if you enjoy working with data, communication with clients and resolving issues. After passing all our necessary trainings for the role you will be able to deliver a high-quality service for our international clients.
A GV Associate Service Center Representative will act as an initial point of contact for managers or/and employees of ADP's clients. You will be responsible for providing fast and accurate information or help upon requests coming via phone, email or internal system.
ROLE IN TERMS OF TASKS
Responding to inquiries on a specific problem with a payroll or/and related issues
Being an administrative support for a payroll team
Reporting & preparing analysis, translating documents etc.
Gathers relevant information and inputs the evidence required IT system
Ensures and oversees that referral information/issue is appropriately forwarded to a relevant service/person
Follows-up with customers on issues that cannot be resolved immediately
WHO WE ARE LOOKING FOR
- We are seeking for candidates who are eager to learn new things and willing to grow and develop themselves.
Requirements:
Customer service attitude
English language - intermediate
German language - fluent
Excellent Communication skills (verbal and written)
Experience in troubleshooting and problem-solving skills
Ability to multitask
High school diploma
WE OFFER
Competitive salary and an annual bonus
Friendly international environment
5 weeks of vacation per a year
Pension plan
Leisure time benefits (variety company discounts, e.g. MultiSport Benefit Card)
Meal tickets, Free beverages
Engagement activities
At ADP, you will have the potential to continually progress, within one global organization.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP’s culture and our full set of values.
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