Front Office Internship

We are looking for Front Office Intern to join and enhance our Front Office team. The Internship program is for 6 or more months as of September 2024.

What is the Internship Program?

Along with our graduate development programs, we offer an exciting world of hospitality opportunities to current students and new graduates. We embrace the innovation, diversity and enthusiasm that new talent brings to the company. Hilton Prague views emerging and entry-level professionals as vital to our success in developing a pipeline of future business leaders. These internships aim to give talented graduates, who are also passionate about hospitality, a kick start to their career.

Front Office Internship Requirements

·Implement and follow through on identified improvements, maintaining high levels of customer service.

·Adopt a sales attitude, maximize room sales through upselling, and be aware of all sales opportunities.

·Have thorough knowledge of hotel facilities, local area, and daily activities.

·Adhere to pre-set availability and rate controls, and handle reservations accurately.

·Know and promote the Hilton Honors Club, supporting administrative work.

·Be fully aware of and follow procedures for fault reporting, fire policy, bomb threat policy, and company code of conduct.

Who are we looking for?

To be successful in this position you will have:

·Fluent in English. A second modern language would be considered a plus.

·Excellent oral and written communication skills, with ability to communicate with diverse team members.

·Well organized with attention to detail and ability to carry out tasks independently.

·Be able to perform a variety of functions including the completion of practical duties relating to the job role.

·An ability to demonstrate an understanding of good customer service and an ability to behave in a courteous and appropriate manner with colleagues and clients.

What do we offer:

·A competitive salary and benefits package

·Meals on duty, service charge and stylish uniforms

·Access to personal development programs and hundreds of courses through Hilton University

·Worldwide career opportunities

·Industry-leading Team Member travel rates through Go Hilton

·Wellbeing initiatives to help you thrive and be your best self

·A workplace to be proud of

·Opportunities to be recognized for being awesome and doing a great job

Job: Guest Services, Operations, and Front Office

Title: Front Office Internship

Location: null

Requisition ID: HOT0ASFV

EOE/AA/Disabled/Veterans