At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence.

As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

Surgical Services Business Manager – Maryview Medical Center

Primary Function/General Purpose of Position

Under the leadership of the Administrative Director of Surgical Services at Maryview Medical Center, this position will provide financial reports, analysis and consultation to support the financial management of Surgical Services. Collaborates with Perioperative managers, Specialty Coordinators and Financial officers to prepare, coordinate and monitor clinical and departmental budgets. Evaluates the business operations for Surgical Services and assists in departmental planning, development and implementation. Identifies cost reduction strategies in the management of procedure cost profiling, human and material resources. Build collaborative teams that strive for continuous improvement and business results that meet/exceeds facility and department expectations. Assists managers in the division to gather and document statistical data reporting.

Employment Qualifications

• Bachelor’s degree preferred in Healthcare Management and/or Business.

• Advanced computer skills in Database Management required.

• Three to five years work experience in a health care setting in areas of Finance, Information Systems, Administration or related area.

• Previous hospital experience preferred but not required.

• Must be able to manage multiple, complex projects simultaneously.

• Strong communication and public relation skills to provide excellent customer service.

• Proven leadership and technical skills

• Computer skills including proficiency in Excel, PowerPoint, database management and report writing

• Excellent analytical skills with the ability to collect and correlate information and data

Essential Job Functions

1. Responsible for assisting with budget preparation, coordinating, and monitoring annual labor, supply and revenue budgets. Communicates financial performance against budget to Administrative Director of Surgical Service, Perioperative and Perianesthesia Managers. Establishes methods for tracking and investigating budget variances and proposes appropriate action plans to resolve identified variances.

2. Identifies/develops work initiatives to reduce costs of delivery of care/services. Recognizes internal/external variables that drive cost and proposes new ideas for cost reduction opportunities. Assists in product evaluation/vendor selection process. Researches product literature to continuously evaluate products/vendors to assist the organization in making the best materials management decisions. Monitor price trends/changes. Meets with vendors as required.

3. Assists managers to use key statistical data to manage their service lines and provide input/recommendations to achieve established annual budget targets.

4. Participates in interdisciplinary development of patient standards of care and the collection/analysis of patient outcomes. Utilizes current research as a foundation for evidence-based practice.

5. Provides advisory/consultative support and integrates services/programs with other departments. Serves as an expert resource for productivity and financial management activities.

6. Measures and monitors customer satisfaction, process indicators, quality improvement plans and outcomes. Uses customer satisfaction data to identify and set goals for work groups and expectations.

7. Participates in performance improvement efforts, task forces, committees and system performance teams. Involves staff in improvement efforts, utilizing cross-functional teams to study and improve outcomes/processes.

8. Provides analysis for capital expenditures to demonstrate appropriateness of expenditure and/or rate of return.

9. Analyzes patterns and trends and consults with departments as necessary to determine causes of variances.

10. Prepares reports for administration with narrative explanations of deviations from approved budget. Analyzes and compiles Surgical Services purchase histories and determines supply usage patterns. Evaluates supply purchase patterns and identifies best practice opportunities. Responsible and accountable for meeting and exceeding the annual expense reduction plan for assigned area of specialization. Serves as a facilitator to ensure that the Surgical Services understand the benefits of contract purchasing. Coordinates with physicians to ensure the implementation of best practice purchasing opportunities.

11. Establishes an effective interface with the departments, vendors and physicians’ offices.

12. Participates in the strategic planning efforts.

13. Participates in and provides leadership for cross-functional and organizational-wide performance improvement.

14. Work with Materials Management to insure that all pricing and contractual updates are managed and included in the system. Work with others to make sure proper supplies are delivered to Surgical Services from Materials based on agreed-upon pars and product flows. This includes the distribution and placement of supplies in their proper places allowing clinical staff easy and convenient access to all needed supplies. Serve as a liaison to ensure the Materials Management staff has a better understanding of the products purchased and their clinical necessity.

15. Working with Surgical Services Administrative Director to insure that all expense and revenues are tracked with the appropriate system.

16. Work with the Specialty Coordinators to add items to the Lawson system in a timely fashion.

17. Assist and work with supply and service procurement and contract analysis. Ensure that consignment levels are kept current and intact based on the consignment policy and specific contract detailing that specific inventory. Follow-up on short or incorrect shipments. Assist in contract analysis using clinical and supply chain expertise.

18. Responsible for auditing, refining and implementing changes on issues concerning the materials purchasing and inventory management process within Surgical Services.

Analyze materials purchasing process flow and recommend changes on changes that will be beneficial to Surgical Services and Materials Management.

19. Identifies, develops implements and reports on performance improvement opportunities within parameters of responsibility or as identified by the Director of Surgical Services.

20, Assist in the payment of invoices for Surgical Services as well as reimbursement for staff members.

21. Initiates, audits and reconciles payments for the Anesthesia Department on a monthly basis. Promote successful integration of highly functioning work teams.

22. Coordinates and provides reports related to business volumes and cost analysis of procedures and physicians’ financial performance.

23. Reviews and assists in identifying and resolving patient billing issues and other business related issues for patient care units in collaboration with the Finance Liaison and others as appropriate.

Many of our opportunities reward* your hard work with:

Comprehensive, affordable medical, dental and vision plans

Prescription drug coverage

Flexible spending accounts

Life insurance w/AD&D

Employer contributions to retirement savings plan when eligible

Paid time off

Educational Assistance

And much more

*Benefits offerings vary according to employment status

All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health – Youngstown, Ohio or Bon Secours – Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com . If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com