Job Information
TEKsystems Medical Receptionist in Portsmouth, Virginia
Medical Receptionist
Location: Onsite in Portsmouth, VA
Experience Level: Intermediate
Employment Type: 6 month contract
Salary: $18-20 per hour
Hours: M-F between 7:45am - 4:45pm (8 hour shift)
Description:
Responsible for check in and check out
Collect ID, Insurance Co-Pays
Collect patient balances and close out the cash/balance daily
Answering the phones - each medical receptionist is answering about 70-90 phone calls per day (most calls are patients scheduling appointments or prescription refills)
Higher volume phone calls -Monday-Wednesday
Check patient eligibility and verify insurance - do that the day prior to appointment
FollowMyHealth tasks that they allocate to the nurses (that is their patient portal)
Patients can requests appointments, refills, etc. through the patient portal and it goes to the front desk and then they will task them appropriately. They can also request to cancel or reschedule appointments which the front desk will work
No metrics held to but manager monitors the task box to make sure none are delinquent
Tasks that come in prior to 12 PM that day should be worked by COB anything after 12 PM needs to be worked by 12 pm the next day
Miscellaneous administrative tasks
Additional Skills & Qualifications:
medical reception, EMR, Patient Registration, scheduling, Allscripts, IDX, Health Insurance
Medical receptionist / patient registration experience - 1-2 years
Allscripts and IDX experience is preferred. If not, EMR experience
Health insurance knowledge
Great phone etiquette
Great customer service
Computer skills
Being able to communicate with a diverse population
Experience Level:
Intermediate Level
About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
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